Sales Support Intern

Position Summary
We are seeking an organized, proactive, and detail-oriented Sales Support Intern to assist a Senior Account Executive with daily sales activities, order management, and client follow-up. This role will help ensure that customer requests, quotes, orders, deliveries, and open issues are tracked and handled promptly.

This is a part-time, paid internship on site at our corporate headquarters in Fort Lauderdale, FL. Work hours are M-F, 1p -4p, but can be flexible based on coursework schedule.  

Key Responsibilities

• Track customer orders from placement through delivery.
• Follow up with internal teams, vendors, and distribution partners for order status, estimated delivery dates, and tracking information.
• Provide customers with timely updates and respond to basic order-related questions.
• Maintain accurate records of quotes, purchase orders, invoices, shipments, and client communications.
• Verify that the correct purchase order and client information are used for every order.
• Assist with pricing requests, order summaries, and sales reports.
• Monitor open action items and follow up to ensure deadlines are met.
• Help coordinate vendor calls, and follow-up activities.
• Follow up customer and vendor onboarding by gathering and tracking required documentation.
• Assist with resolving shipment delays, damaged products, missing equipment, and other order issues.
• Update customer information, opportunities, and activity notes in the company’s sales systems.
• Conduct basic account and opportunity research.
• Support the Senior Account Executive with other sales and administrative tasks as needed.

Qualifications

• Currently pursuing a degree in business, sales, marketing, communications, supply chain, or a related field.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Professional and customer-focused attitude.
• Ability to manage multiple priorities and follow up consistently.
• Comfortable using Microsoft Outlook, Excel, Word, and Teams.
• Willingness to learn sales processes, order management, and customer relationship systems.
• Ability to work independently while collaborating with internal teams.

What the Intern Will Learn

• Business-to-business technology sales processes.
• Customer relationship and account management.
• Quote, purchase order, and order-processing workflows.
• Vendor and distribution partner coordination.
• Pipeline management and sales reporting.
• Professional communication and problem-solving.

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.