Senior HR (Employee Relations) | Iskandar Puteri

Company Background
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Job Descriptions

• Manage day-to-day Employee Relations (ER) matters across the organisation.
• Handle employee grievances, complaints, conflicts and workplace concerns professionally and confidentially.
• Manage employee disciplinary matters, including:
  • Misconduct investigations
  • Show-cause letters
  • Warning letters
  • Corrective actions
  • Termination cases
    
• Conduct employee investigations and fact-finding to establish appropriate resolutions.
• Coordinate and support Domestic Inquiry processes when required.
• Advise managers and supervisors on employee conduct, performance, attendance and behavioural issues.
• Ensure consistent and fair application of company HR policies, procedures and disciplinary guidelines.
• Identify potential employee-relations issues and recommend preventive and corrective actions.
• Mediate and resolve workplace conflicts between employees and/or departments.
• Support managers in handling difficult employee conversations and sensitive people matters.
• Monitor employee relations trends, recurring issues, absenteeism and disciplinary cases.
• Prepare ER reports, case summaries and management recommendations.
• Maintain accurate, confidential and up-to-date employee case and disciplinary records.
• Review and improve HR policies and procedures relating to employee conduct, discipline, grievance and workplace behaviour.
• Support employee engagement, communication and workplace culture initiatives.
• Conduct exit interviews and analyse employee feedback to identify potential workplace issues.
• Work closely with management and HR team to promote a positive, respectful and productive workplace.

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, Psychology, Law or a related discipline.
• 5–8 years of HR experience, with strong hands-on exposure in Employee Relations.
• Experience in manufacturing, engineering, construction or industrial environments is preferred.
• Strong practical experience in:
  • Employee grievance management
  • Disciplinary management
  • Workplace investigations
  • Domestic Inquiry
  • Conflict resolution
  • Employee counselling
  • Performance and attendance issues
  • Workplace conduct and behavioural matters
    
• Good knowledge of Malaysian employment legislation and HR practices.
• Strong ability to interpret and apply company policies and disciplinary procedures.
• Excellent communication, interpersonal and negotiation skills.
• Strong problem-solving, decision-making and conflict-resolution abilities.
• Able to remain objective, fair and professional when handling sensitive employee cases.
• High level of integrity, confidentiality and emotional maturity.
• Confident in advising and coaching managers and supervisors on employee-related matters.
• Proficient in Mandarin speaking and writing.
• Proficient in Microsoft Office and HRIS/HRMS.
• Able to work independently and manage multiple employee cases simultaneously.

Location: Iskandar Puteri, Johor

Working Hours: Mon - Fri (9:00AM - 6:00PM), Sat (9:00AM - 1:00PM)

Salary Range: RM6,000 - 8,000

PIC: Ms Haze (+6012-526 2679)