- Location
- , NL
- Type
- Full-time
- Department
- Operations
- Closing date
- Today
- Source
- iCIMS
Description
Introduction
Move the world with us!
AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!
Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!
Overview
Join our Life Science operations team and play a key role in the movement of critical healthcare shipments. As a Life Science Specialist, you will coordinate international import and export, ensuring customer orders are delivered quickly and efficiently through road and courier services to meet urgent patient demands.
Responsibilities
- Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating to ensure the customer’s request is satisfied;
- Coordinate the day-to-day import and/or export of products, including reviewing orders and documents;
- Track and communicate all delays, damages, problems and work to resolve customer issues;
- Responsible for all aspects of (international) operations such as customer service, data entry of shipments, operations and billing;
- Manage all aspects of tracking shipments to ensure shipments are moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule;
- Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met;
- Ensure all shipments are properly billed within company guidelines and timelines;
- Process and comply with all requirements listed by regulatory agencies;
- Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations.
Qualifications
- Experience of 2+ years in international operations and freight forwarding;
- Dangerous Goods work experience or knowledge is preferred;
- Ability to work both collaboratively and autonomously in the work setting;
- A team player who works well with others, being respectful to our teammates is a Core Value!;
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture;
- Resolves non-routine problems;
- Must be able to perform in a fast pace / high volume work environment;
- Attention to detail;
- Problem solving;
- Fluent oral and written English is a must;
- Fluency in Dutch would be an asset;
- Strong PC skills (Windows, Microsoft Office applications) preferred;
- Experience with CargoWise computer system is helpful.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services.
What AIT Can Offer You
We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:
- 27.5 holiday days per year to relax and recharge
- A solid pension plan to secure your future
- Access to an online learning library and regular training opportunities to support your professional growth
- Employee support programs focused on your well-being
- Five paid volunteer hours per year, giving you time to make a difference
- Exclusive employee discounts through Deel, adding extra perks to your everyday life
