HC Systems Manager

Shape the Future of People Technology at Mukuru

At Mukuru, we're on a mission to create financial inclusion across Africa, and we know that exceptional employee experiences start with exceptional technology. We're looking for a Human Capital Systems Manager who is passionate about people, systems, data, and AI to lead the evolution of our Human Capital technology ecosystem.

This is more than a systems role. It's an opportunity to drive digital transformation, influence strategic decision-making, and build intelligent solutions that make work better for hundreds of employees across multiple countries. If you enjoy solving complex challenges, optimising processes, and leveraging technology to create meaningful impact, we'd love to meet you.

What You'll Be Doing

You'll be the driving force behind our Human Capital technology landscape, ensuring our systems are efficient, connected, scalable, and future ready.

Your key focus areas will include:

Leading Our People Technology Ecosystem

• Own and optimise our Human Capital systems landscape, including HRIS, ATS, payroll and other people technologies.
• Develop and execute the HC technology roadmap aligned to business and People strategy.
• Drive system enhancements, integrations, testing, upgrades and continuous improvement initiatives.
• Partner with Technology, Finance, Payroll and business stakeholders to deliver seamless employee experiences.

Transforming the Way, We Work Through AI

• Identify opportunities to automate and improve People processes using AI and intelligent automation.
• Design and implement AI-powered solutions, workflows and digital experiences.
• Support adoption of emerging technologies that improve efficiency, reporting and decision-making.
• Evaluate new tools and innovations that can create measurable business value.

Driving Payroll Systems Excellence

• Act as the custodian of the payroll systems environment, ensuring functionality, governance and continuous optimisation.
• Partner closely with Payroll teams to support system requirements, enhancements and reporting needs.
• Ensure payroll technology supports remuneration practices, compliance requirements and business growth.

Optimising Recruitment Technology

• Partner with Talent Acquisition teams to enhance ATS functionality and candidate experience.
• Improve recruitment workflows, automation and system integrations.
• Ensure recruitment technology remains secure, efficient and scalable.

Delivering Meaningful Insights

• Leverage data and analytics to provide actionable workforce insights.
• Improve reporting capabilities and support data-driven decision-making across the business.
• Champion data integrity and governance across all Human Capital systems.

What We're Looking For

We're seeking someone who combines technical expertise with strong business understanding and a genuine passion for People technology.

Experience

• 8+ years' experience working with HR technology, HRIS, payroll systems or enterprise systems environments.
• Proven experience leading system optimisation, integrations and digital transformation initiatives.
• Experience working with HRIS, ATS and payroll platforms.
• Strong knowledge of remuneration, payroll processes and associated governance requirements.
• Experience managing vendors and cross-functional stakeholders.
• Experience implementing AI, automation or workflow transformation solutions.

Technical Capability

You'll thrive in this role if you have experience with:

• HRIS and ATS platforms
• PaySpace or similar payroll solutions
• API integrations and workflow automation
• Microsoft Copilot and AI-enabled technologies
• Power Automate, automation platforms and digital workflow tools
• Data analytics and reporting solutions

Skills That Will Set You Apart

• Strategic thinking
• Systems and process optimisation
• Stakeholder management and influencing capability
• Business analysis and problem solving
• Change management and communication skills
• Curiosity around AI and emerging technologies
• Strong attention to detail and execution focus

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS