TPR Operations Case Specialist (f/m/x)

DB Global Technology is Deutsche Bank’s technology center in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

Vendor Enablement & TPR Operations is a global team within Global Procurement that delivers the process for identifying, assessing, mitigating and tracking risk associated with Deutsche Bank’s portfolio of Vendors.

The TPR Operations Team in Bucharest is a team with global operational reach, providing first level support to the Bank’s TPM process. As the primary interface, the TPR Team supports Service Risk Assessment and Vendor Risk Assessment work in line with the Bank’s Policies to ensure that relevant outsourcing Risks are appropriately addressed. 

The team is accountable for successfully supporting and engaging internal stakeholders and vendors to collate appropriate evidence required for vendor risk management process.

Responsibilities

• Execute the vendor risk management support process steps in accordance with established internal procedures, policies, and guidelines, ensuring timely follow-up and tracking of required actions through to completion.
• Perform risk assessment specific activities related to vendor and service assessments by reviewing, validating, and processing information received from stakeholders, providing accurate support and ensuring adherence to established procedures, policies, and risk management guidelines.
• Perform remediation actions according to audit related findings.
• Provide support to the business representatives on navigating the process and associated tools.
• Support the overall Risk review process and monitoring its completion.
• Escalate any overdue tasks or risks and concerns as per the defined escalation matrix.
• Demonstrating appropriate business etiquette, accountability, professionalism in all daily interactions (internal and external).

Skills

• Fluent English.
• Very good communications skills.
• Strong analytical skills, attention to details and data interpretation skills.
• Strong organizational skills and structured approach to work.
• Excellent team player.
• Able to work in global teams
• Experience in a cross-cultural, global organization in an operational role is a plus.  

Well-being & Benefits

Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
• A professional, passionate, and fun workplace.
• A modern office with fun and relaxing areas to boost creativity.
• Continuous learning culture with coaching and support from team experts.
• A culture where you can openly speak about mental health.

Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, Private healthcare and life insurance with premium benefits for you and discounts for your loved ones, healthier ways of working and check-ups.

Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.

• 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).
• Hybrid working model with 40% remote work.
• Options for flexible working hours.
• Enjoy retailer discounts, cultural and CSR activities, workshops, and more.

Financially secure: We support you in meeting personal financial goals during your active career and for the future.

• Competitive income, performance-based promotions, and a sense of purpose.
• Meal vouchers, bonuses for referrals

Interested in more: discover what our employees value in the Well-being & Benefits hub!

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.