Mobile Crane Service Technician (m/f/d) Netherlands
XCMG Italy Sales and Services S.r.l.
·Today
- Location
- Krefeld, Nordrhein-Westfalen
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Education
- Certification
- Source
- Personio
Description
Your mission
- Responsibility for the service and maintenance business in the mobile crane segment
- Ensuring quality and process compliance across all service and maintenance activities
- Identifying and reporting service or product deviations, as well as participating in root cause analysis
- Documenting service and maintenance activities and actively contributing to continuous product and service improvements
- Working closely with customers to understand machinery and operational requirements for mobile cranes
- Managing and optimizing internal service processes and interfaces (e.g., spare parts, logistics, technical department)
Your profile
- Solid knowledge in the field of (mobile) cranes
- Experience in maintenance, repair, and service processes of heavy machinery and equipment (hydraulics, electrical systems, mechanics)
- Experience in customer service as well as collaboration with sales, product, and service organizations
- Technical vocational training (e.g., mechatronics technician, industrial mechanic, electrician) or a comparable qualification
- Entrepreneurial mindset, hands-on attitude, teamwork skills, and strong customer orientation
- Willingness to travel for on-site customer assignments. Very good written and spoken Dutch, and good English skills are an advantage
Why us?
- Spannende Aufgaben in einem internationalen, wachsenden Unternehmen im Bereich Baumaschinen
- Zahlreiche Weiterentwicklungs- und Schulungsmöglichkeiten
- Flache Hierarchien, kurze Entscheidungswege und ein modernes Arbeitsumfeld
- Engagiertes Team mit starkem Fokus auf Zusammenarbeit und Innovation
- Attraktive Arbeitsbedingungen mit guter Work-Life-Balance
- Internationales Umfeld mit großem Gestaltungsspielraum
Skills
ComplianceCustomer Service