- Salary
- $85k – $105k/yr
- Location
- Texas
- Workplace
- Remote
- Department
- Fetch Team
- Seniority
- Manager
- Source
- Lever
Description
Fetch is a fast-growing, venture-backed company transforming how multifamily communities deliver essential services and amenities to their residents. What began as a solution to the challenges of package delivery has grown into a broader multifamily services platform—with Valet Trash representing an important part of Fetch’s continued growth.
Our Valet Trash service provides multifamily communities with a reliable, convenient door-to-door waste collection solution designed to improve the resident experience while simplifying operations for property teams. Behind that simple experience is a fast-moving operation that requires strong local teams, thoughtful implementation, consistent service standards, and close partnership with our clients.
As Fetch expands Valet Trash into new communities and markets across the U.S., we are building the processes, technology, and operational infrastructure needed to launch and support those communities successfully at scale.
Beyond Valet Trash, Fetch provides Package Delivery, Fetch Market, and Fetch Storage, creating an integrated platform of services designed specifically for multifamily living.
With significant growth ahead, Fetch is continuing to solve complex operational challenges by bringing together technology, logistics, hospitality, and people. For our team, that means an opportunity to help build what comes next—not simply maintain what already exists.
The Regional Implementation Manager owns how Fetch launches, equips, and improves valet trash service. The role does not manage field staff.
This position exists because service execution and business enablement are different jobs. Blending them into one Ops Execution role forces the enablement work to lose. Urgent service failures always outrank important program work. This goes in line with the executive committee's focus to buyout contracts with upcoming funding, which gives more downstream work in enablement despite a stale sales pipeline.
The Regional Implementation Manager carries launches, procurement, learning and development, and system admin. Field Operations Managers carry service, coaching, and live escalation response.
