Solution Architect - MCS (Managed Collaboration Services)

Solution Architect - MCS (Managed Collaboration Services)

Description -

Role Summary

Applies advanced subject matter expertise to design, develop, and position technology solutions that address customer business and technical requirements. Works independently on opportunities of varying complexity, partnering with Sales, Delivery, and cross-functional teams to deliver commercially viable and customer-focused solutions.

Key Responsibilities

Opportunity Analysis

• Partner with Sales teams to understand customer business objectives, technical requirements, and strategic priorities.
• Assess customer needs and align them with HP solutions and services.
• Analyze competitive positioning, customer budgets, and commercial requirements to support winning deal strategies.

Solution Design & Development

• Design scalable, cost-effective solutions that meet customer business and technical requirements.
• Validate solution architectures, services, and products while considering growth, risk, and operational feasibility.
• Define solution assumptions, dependencies, risks, and mitigation plans.
• Collaborate with technical, delivery, and business stakeholders to ensure successful solution development and implementation.

Account Team Collaboration

• Support customer engagements, workshops, proposals, and executive presentations throughout the sales lifecycle.
• Act as a trusted advisor to Sales and Account teams, providing solution expertise and industry insights.
• Coordinate with cross-functional teams and facilitate smooth transition from sales to delivery through effective handovers and knowledge transfer.

Pricing, Proposal & Governance

• Develop competitive pricing models aligned with financial and delivery objectives.
• Work with Delivery, Operations, and Finance teams to validate costs, margins, and solution assumptions.
• Support proposal development, internal approvals, and governance processes.
• Clearly articulate solution value, business benefits, and customer outcomes.

Education & Experience

• Bachelor’s degree in Engineering, IT, Business, or related field (or equivalent experience).
• 10+ years of experience in solution consulting, solution architecture, pre-sales, or technical sales.
• Experience in Managed Services, Digital Workplace, Infrastructure, Cloud, or related technology domains.
• Project/program management experience and relevant certifications are advantageous.

Knowledge & Skills

• Strong understanding of IT services, outsourcing, managed services, and enterprise solutions.
• Ability to translate customer requirements into business-focused technology solutions.
• Strong commercial acumen, including pricing, financial analysis, and value-based solution positioning.
• Excellent stakeholder management, communication, presentation, and problem-solving skills.
• Ability to influence and collaborate effectively across technical, business, and executive audiences.

Professional Development

• Demonstrates a commitment to continuous learning, industry awareness, and professional growth.
• Completes required training and maintains up-to-date knowledge of technology trends and HP offerings.

Job -

Sales

Schedule -

Full time

Shift -

First Shift (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"