- Salary
- $100k – $140k/yr
- Location
- Oyster Bay, New York, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Engineering
- Experience
- 3+ years
- Source
- BetterTeam
Description
PLEASE NOTE: This role is on-site Oyster Bay, NY. Candidates must currently reside in NY. Out-of-state applicants will not be considered.
RESPONSIBILITIES:
- Design, configure, and deploy network solutions (LAN/WAN/WLAN, VPN, firewalls).
- Monitor, verify, and provide IT support for:
- Switch and router interconnectivity.
- Wireless connectivity.
- Connectivity to the Internet and the town-wide internal network.
- Connectivity to remote sites (Meraki site-to-site and dark fiber connections).
- Uplinks to VMware and SQL servers and storage.
- Manage, update, and monitor security services (FTD Firewalls - monitor security services via FireSource; ISE - RADIUS & TACACS server authentication failures).
- Manage Crown Castle circuits.
- Manage remote site Internet services (site-to-site - Cablevision/Verizon).
- Provide network infrastructure engineering support for new installations (servers and communication network connectivity).
- Network documentation and diagrams.
- Project manage network infrastructure projects.
- Implement network security measures including firewall policies, access controls, and VPNs.
- Support network upgrades, patches, and firmware updates.
- Maintain accurate documentation of configurations, diagrams, and procedures.
- Provide tier-3 support for escalated network incidents.
QUALIFICATIONS:
- Bachelor’s degree in IT, Computer Science, or equivalent experience.
- 3-5+ years of experience in network engineering or administration.
- Certifications: CCNA, CCNP, Network+, or similar.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (OSPF/BGP), and wireless technologies.
- Proficiency with Cisco network platforms.
- Strong analytical and troubleshooting abilities.
- Clear communication and documentation skills.
- Ability to work independently and within cross-functional teams.
MEASUREMENTS:
The evaluation criteria for this individual include, but are not limited to, the following Key Performance Indicators (KPIs):
- Delivering exceptional end-user technical support, providing outstanding customer service, and fostering positive relationships with users while maintaining satisfaction ratings above 90%.
- Maintaining consistent punctuality and regular attendance as required by the client.
- Demonstrating professionalism through interactions, communication, and appearance.
- Demonstrating proficiency in creating and maintaining clear, comprehensive documentation for processes and procedures.
- Demonstrating a willingness to learn and stay up to date with industry trends and advancements.