Hotel Housekeeping & Laundry

HOUSKEEPING & LAUNDRY ATTENDANT - HOTEL

REPORTS TO:  Hotel Manager

Job Purpose:
Maintains hotel rooms by cleaning, dusting, vacuuming, and polishing; providing linen services. Launders all linens from hotel, restaurant, and banquet facilities of the company. Coordinates with all teams of Facilities department to ensure adequate housekeeping and laundry services are completed.

Duties:

• Enhances housekeeping and hotel reputation by accepting ownership for accomplishing new and different requests
• Maintains cleaning schedule priorities by following room assignment list; servicing rooms requesting early cleaning first.
• Announces presence by knocking on room doors; returning at a later time to occupied rooms.
• Makes bed by removing and replacing sheets and pillow cases, checking blankets and bedspreads for soiling; replacing soiled items.
• Removes miscellaneous debris by removing trash, newspapers, room service trays, and mini-bar selections.
• Refreshes bath area by cleaning tub, toilet, and sinks; removing used towels and bathmats; replacing bath linens.
• Replenishes room supplies by restocking toiletries and stationery supplies.
• Cleans floors by washing and vacuuming floors.
• Maintains furnishings by dusting and polishing furniture; cleaning and polishing glass surfaces.
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
• Maintains room availability by notifying supervisor of room readiness.
• Keeps supplies ready by restocking housekeeping cart at end of shift.
• Assist with stripping of dirty linen from the guest rooms as needed
• Sort linens for washer
• Remove stains from badly soiled linen
• Dispose of linen and sheets properly if damaged
• Operate washers and dryers properly as well as ensuring that the correct chemicals (and amounts) are being used
• Fold linens to hotel standards and keep stock organized in designated locations
• Wash bed wraps, duvets, mattress pads, and blankets in accordance with hotel standards
• Keep laundry neat and clean
• Assist in cleanliness of hotel
• Assist with cleaning and up-keeping of storage areas
• All other duties assigned
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with security regulations
• Updates job knowledge by participating in educational opportunities

Skills/Qualifications:
Dependability, Quality Focus, Customer Service, Customer Focus, Thoroughness, Lifting of up to 50 pounds, Housekeeping, Laundry, Equipment Maintenance, Independence, Listening, Verbal Communication, Reliable Transportation

Benefits:
Health Insurance, 401K, Discounted Meals

Pay Rate:
$14 - $17 Dependent on experience