Food & Beverage Coordinator

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

The Food & Beverage Coordinator provides centralized administrative, event, financial, and operational support to the Jasper Lodging Food & Beverage team. This role acts as a key liaison between F&B Operations, Culinary, Sales, Reservations, Marketing, People Team, Finance, and community partners to ensure accurate communication, strong event execution, financial controls, and consistent guest and team member experience across all properties.

The role supports day-to-day F&B operations while helping leaders improve efficiencies, maintain accurate reporting, coordinate events and group business, and uphold Pursuit hospitality standards.

ROLE & RESPONSIBILITIES

• Receive, prioritize, and coordinate requests for internal team communication across Jasper Lodging F&B.
• Assist Operations Managers with uniform distribution, onboarding, orientation, and the arrival experience for new team members.
• Assist in preparing operational, event activity, and status reports for the Director of Food & Beverage and key business stakeholders.
• Compile and review guest experience scores and respond to guest feedback through Medallia and other approved guest review platforms.
• Support cash-handling controls, including maintenance and monthly reconciliation/submission of F&B cash floats and petty cash to Accounting.
• Support accurate monthly inventory procedures and controls, including invoice verification, pricing updates, storage organization, Accounts Payable follow-up, and beverage inventory.
• Assist with creating specification books, Food and Beverage audits for all Jasper Lodging Properties.
• Assist with centralized beverage administration, recipe input, master pricing reporting.
• Liaise with Reservations, Sales, Tourism Jasper, and Marketing to coordinate internal bookings, special events, promotions, and IBE builds.
• Support group and event business by reviewing BEO information, pulling Delphi reports for BEO meetings, and ensuring key F&B details are accurate and communicated to operational teams.
• Compose and distribute BEOs and communicate internal Jasper Lodging events, community events, group business, and operational changes to the F&B team.
• Maintain daily updates for group bookings and communicate relevant changes to F&B Operations and Culinary teams.
• Become fully trained in Delphi and generate required daily, weekly, and monthly reports.
• Support OpenTable administration, including reservations, BEO-related blocks, restaurant buyouts, and communication with Marketing and Jasper Lodging teams for required guest-facing updates.
• Assist in developing and maintaining F&B training manuals, Standard Operating Procedures (SOPs), menu specification books, menu engineering data, and master pricing sheets, ensuring information remains current and aligned with POS systems.
• Assist with menu and POS administration, including maintaining accurate pricing and supporting updates required for new menus, promotions, and operational changes.
• Coordinate and track F&B sustainability initiatives aligned with Pursuit's Promise to Place (P2P) commitments and assist in engaging the wider Lodging and F&B teams on these initiatives.
• Participate in the Pursuit Community Fund Committee and assist with employee, community, charitable, and volunteer initiatives.
• Assist the People team running community and team events, volunteer opportunities in the community.
• Compile, curate, and distribute regular F&B communications and newsletters, ensuring key updates, priorities, and recognition are shared across the department.
• Provide clear, structured written and verbal communication to F&B leadership, including meeting notes, action items, deadlines, and follow-up where required.
• Demonstrate an operational presence and assist F&B teams during service, events, training, or high-volume periods when additional support is required.
• Lead or assist with small-group training to reinforce operational procedures, systems, service standards, and consistency across Jasper Lodging F&B locations.

REQUIRED SKILLS & QUALIFICATIONS

• 3+ years of Food & Beverage, hospitality, administration, or event experience; previous supervisory or leadership experience is an asset.
• Exceptional organizational and time-management skills with a high level of attention to detail.
• Experience in programming and report generation
• Cash handling and reporting experience
• Ability to manage multiple priorities and deadlines within a fast-paced, multi-property hospitality environment.
• Strong public speaking and presentation skills, with the confidence to lead training and communicate effectively with small groups of team members.
• Strong computer skills, including proficiency in Microsoft Excel, training guide creation and the ability to quickly learn and adapt to new systems.
• A valid driving license is considered an asset
• Strong written and verbal communication skills with the ability to work collaboratively across multiple departments.
• To honor Banff Jasper Collection’s commitment to be “Always Honest” all employees must consent to a criminal record check

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.  

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources 

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].  

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.