Paratransit Operator

POSITION PURPOSE:

RYDE Racine’s Paratransit services in Racine provide ADA-compliant, Dial-a-Ride Transportation for seniors and individuals with mobility challenges. Our wheelchair-accessible vehicles ensure safe and convenient travel, catering to the specific needs of our riders. Experience reliable and inclusive Paratransit services in Racine with us.

• Safe operation of the bus according to established rules, practices and published schedules. 

• Comply with DOT/FTA and ADA guidelines, rules and regulations.

• Provides general information to passengers on how to use the D.A.R.T. transportation services provided by RYDE Racine.

• Collect fares and D.A.R.T. tickets from passengers and account for daily fares on required paperwork.

• Treat all customers with friendliness and consideration. Take special care to meet the needs of persons with disabilities per ADA and company guidelines. Operate lift in accordance with proper procedures. Secure wheelchairs properly.

• Perform safety and operational inspection of bus to ensure passenger comfort and bus reliability.  Report any defects to maintenance personnel on proper forms.

• Conform to all bulletins and special notices.  Comply with current labor agreement between union and management.  

• Take direction from supervisors and dispatchers.  Report to work on time and maintain good attendance record.  Complete reports and other paperwork as required.  Must be able to work irregular hours.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Ability to communicate well with the public.  

• Good customer relations and people skills.  

• Must be able to read and complete basic reports.

• Good driving record.  

MINUMUM QUALIFICATIONS: 

Must have a valid WI drivers license. 

PREFERRED QUALIFICATIONS:

High school diploma or equivalency.PHYSICAL DEMANDS OF THE POSITION:
Performance requires a normal physical ability to do some bending, light lifting and carrying.  Ability to pass a physical examination and drug test.  This is a safety-sensitive position, subject to random drug/alcohol testing per DOT rules and regulations. 

This job description is intended to identify essential duties and also illustrates other types of duties that may be assigned. It should not be interpreted as describing all of the duties that will be required of an employee or be used to limit the nature and extent of assignments that an individual is required to perform. In addition to the responsibilities and duties listed, it is expected that employees maintain a consistent and reliable attendance record. Job descriptions are subject to revision at any time at the discretion of the City of Racine.

The City of Racine is an Equal Opportunity Employer. City of Racine residents are encouraged to apply.  In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.