Professional, Facilities Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

· Consult with clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support.

· Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.

· Build and maintain strong relationships with stakeholders and key decision makers across business lines and proactively conduct outreach calls to these clients to identify and secure potential event opportunities.

· Maintain an active awareness and understanding of meeting and event trends, innovations, and opportunities. Identify and propose best practices..

· Collect feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.

· Complete all tasks, projects, and reports as directed and ensure timely delivery based on deadlines.

· Establish rapport and maintain relationships with key event/meeting stakeholders and client administrative population

· Coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.

· Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

· Follow established escalation procedures and incident reporting procedures.

· Other duties, as assigned.

Qualifications

· Bachelor’s degree or proven experience as an event planner or organizer.

· 1-3 years of experience in event planning, project management, hospitality, event planning or related field.

· Excellent time management and verbal/written communication skills with the ability to communicate professionally.

· Ability to multi-task in a fast-paced environment.

· Exceptional customer service skills with a passion for hospitality.

· Ability to work with clients at all levels of an organization, including C-suite.

· Requires the willingness and ability to travel as needed.

· May require some nights and weekends.

· Experience in budget planning and ability to stay on budget.

· Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.

· Track record of initiative, integrity, and good judgement.

· Highly collaborative with strong interpersonal skills.

· Proficient skills in Microsoft Office Suite

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.