Job Description

• A bilingual incumbent of this role is required to review and process documents in both official languages (French and English) to meet our industry regulatory obligations. It is required that they demonstrate advanced communication skills in both languages.

• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

• Current work authorization for Canada is required for all openings.

• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are:

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact:

The Content Coordinator, Bilingual, is responsible for the strategic planning, governance, and day-to-day management of content on Fidelity Canada’s intranet, inSite. This includes coordinating and publishing bilingual content, maintaining French content, and ensuring information is accurate, relevant, and aligned with business priorities and broadly supporting Fidelity Canada’s corporate goal of building a great place to work. The role partners closely with stakeholders across the organization to identify content opportunities, develop editorial plans, and align communications with corporate objectives.  

The Content Coordinator, Bilingual, develops and executes communication and content strategies, calendars, and tactics that support Fidelity Canada’s vision and business goals. By creating high-quality, impactful bilingual communications, the role engages employees, strengthens culture and brand, and provides communications guidance to stakeholders to ensure consistent, audience-focused messaging across the organization.  

Key Accountabilities

• Coordinate all aspects of inSite content management in conjunction with intranet specialist(Fidelity Canada intranet): Daily coordination and posting of all content on the Home Page, including the management of the Homepage schedule; monitoring the inSite Admin Inbox and SharePoint request calendar; provide support and guidance to the editorial contributors with their content; creating content for posting; managing and creating inSite analytics reporting; creating surveys for Fidelity Canada teams; and train new publishers.   

• Act as one of the key contacts for inSite, including integration of systems, processes and technologies, documentation of job processes, emergency/back up procedures, liaising with IS to facilitate any maintenance required, and assessing and onboarding new technologies.  

• Support Fidelity Canada Culture – Work with internal partners to plan and execute cultural events, projects, and experiences. Examples include, but are not limited to, BBQ, Holiday Party, Family Day at Canada’s Wonderland, digital experiences, and more.  

• Contribute to the growth of internal and external Fidelity Canada Social Media Channels by initiating content ideas and partnering with content providers in Corporate Affairs, Product, Marketing, Human Resources, and other departments.  

The Expertise You Bring:

• Advanced Communication skills in French and English 

• Attention to Detail 

• Advanced Knowledge of and experience with digital technologies (e.g. Adobe Experience Manager) 

• Organizational Skills  

• Project Management Skills 

What We Are Looking For:

Experience

• At least 2 years’ experience with content coordination (must have)

• 2 years’ experience with intranet production is an asset (nice to have)

• Experience with Emerging Technologies and/or AI (nice to have)

• Experience with interpreting data in adobe analytics (nice to have)

Education

• College degree or equivalent work experience

• Post-secondary degree in communications, informational technology, social or digital media (must have)

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options

• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy

• Parental leave top-up to 100% of your salary for a period of 25 weeks

• Up to $650 for home office equipment

• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

• Diversity and inclusion programs, including an active network of Employee Resource Groups

• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $85,000 to $101,000 based on experience and qualifications

• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.  If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team