- Salary
- $70k – $75k/yr
- Location
- San Francisco
- Workplace
- Onsite
- Type
- Full-time
- Department
- Client Experience
- Source
- Lever
Description
The Role
The Supervisor, Client Support leads a team of Client Support Specialists within an assigned region. This is a hands-on role that combines people management with direct client support responsibilities, including sales support and order management. The Supervisor is accountable for meeting daily productivity metrics, balancing regional workload, and serving as an escalation point to resolve complex issues.
With direct oversight of the Client Support team, this role ensures operational excellence and delivers a consistently high-end, luxury service experience for clients. The Supervisor partners closely with internal teams to support showroom operations and client needs in a fast-paced environment.
The ideal candidate is highly organized, customer-focused, and passionate about design, with the ability to lead effectively while remaining engaged in day-to-day operations.
This role would support our San Francisco and Scottsdale showrooms.
This role will be based at our San Francisco showroom and require occasional travel to the Scottsdale showroom.
Work schedules may include weekend hours based on operational demands and showroom needs.