Production Manager

The Momentary is a venue for the music, art, and food of our time; and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful.

Job Description:

Position Title: Production Manager

Reports to: Director of Production

FLSA Classification: Exempt

Location: Bentonville, Arkansas (On-site)

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful. You belong here: make the most of this moment.

Position Summary:

The Production Manager provides support to staff and artists throughout Crystal Bridges and the Momentary by facilitating the production needs required to support or produce the performing arts offerings and events that will take place.

The Production Manager requires experience in coordination of a wide variety of events, a background in Production technologies, and is self-motivated desire to expand their knowledge of production in the fields of

events and contemporary performing arts. This is a hands-on management position and will require regular night and weekend availability.

Essential Duties and Responsibilities

• Act as the Production Department's point-of-contact for all internal and external events at Crystal Bridges and The Momentary and related campus events.
• Development and management of the department’s annual budget, ensuring all projects adhere to approved financial plans and remain on track throughout the fiscal year. Work with programmers and agents to redline and approve production-specific requirements for touring acts.
• Have oversight and lead advancing of production needs for internal and external programs, and other small- to large-scale events such as concerts, lectures, culinary centered events, residencies, and dance performances.
• Maintain the Momentary Production Calendar and assist Director of Production with upkeep of other institutional systems such as data input in Momentous.
• Act as day-of-show contact for artists, crews, and vendors in addition to communicating with internal teams about the details of upcoming and immediate needs.
• Work in conjunction with the Assistant Production Manager to schedule event labor from a shared pool of AVL Technician
• Perform stage management and company management related tasks for rehearsals and performances
• Maintain detailed reports related to the Production department including advances, financial reconciliation, and end-of-show reports
• When necessary, operate AVL equipment, including sound, projection, and lighting equipment, for events
• Assist in the creation of departmental systems and standard operating procedures

Team Leadership

• Establish clear expectations, priorities, and accountability measures to support effective team performance and achievement of departmental goals.
• Lead, coach, and develop a high-performing team fostering a culture of excellence, accountability, collaboration, and growth.
• Promote continuous improvement, professional development, and collaboration within the assigned team to drive results and support organization priorities.
• Support recruitment, onboarding, and training of new team members to ensure alignment with organization standards and practices.
• Monitor and manage team performance, addressing attendance, conduct, or productivity issues promptly and professionally.
• Encourage employee engagement and morale through recognition and open communication practices.
• Perform other duties and responsibilities as assigned to support evolving organizational needs.

Qualifications and Skills:

• BA in Music, Theater, or Production Technology (Preferred)
• High School Diploma
• Excellent written and verbal communication skills, including
• conflict resolution skills
• Excellent organizational skills and a strong attention to detail
• Ability to calmly and professionally adapt to changes in plans or
• the environment
• Ability to meet deadlines and handle multiple tasks
• Simultaneously
• Ability and willingness to be a team player both within the department and throughout the entire organization
• General proficiency with production software and systems, including Vectorworks, CAD drawings, digital audio mixing consoles, wireless microphone management, projection control systems such as Crestron, static and intelligent lighting systems, rigging supervision, and more
• Proficiency with standard office equipment including basic computer literacy (word processing, spread sheets, e-mail, etc.) telephone, and copy machines
• Flexibility to work adaptable schedules including long days, evenings, and weekends

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: Vision and hearing abilities to perform the essential duties as outlined above. Physical abilities required include a good level of fitness and the ability to perform manual labor including the occasional installation and operation of audio and video equipment, working from ladders and in elevated positions, and working in indoor and outdoor performing areas.  

Work Environment: Work will be performed in a theater and concert hall environment, museum and other performance spaces, and in communities served. The noise level in the work environment is usually low to moderate, with the exception of concert performances.  

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.