- Location
- PER - Lahore, PK, Pakistan · PER - Islamabad, PK
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 4+ years
- Education
- Bachelor
- Source
- Workday
Description
About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Position
The division is looking for a skilled Senior AI Engineer to join our product-focused software team. The ideal candidate will work closely with Product and Engineering teams to design, develop, and integrate AI-driven features into our products. This includes building AI-enhanced modules, optimizing LLM workflows, improving development processes with AI, and creating intelligent automation for various internal and external use cases.
Division: https://csiperseus.com/resources/portfolio/dis/
Essential Duties and Responsibilities
Design, develop, and deploy AI solutions using LLMs, autonomous agents, multi-agent workflows, and tool-enabled AI systems.
Build AI agents capable of reasoning, planning, executing tasks, validating results, and iterating autonomously.
Integrate AI agents with enterprise systems, APIs, databases, source-control platforms, ticketing systems, and other business applications.
Design and implement tool calling, MCP servers, connectors, skills, and reusable agent capabilities.
Implement prompt engineering, retrieval-augmented generation (RAG) and embeddings.
Research and apply ML techniques to solve real product challenges.
Work closely with Product and Engineering teams to integrate AI components into web, mobile, and backend systems.
Improve product workflows using intelligent automation and predictive models.
Collaborate with Product Managers to discover areas where AI can create business value.
Conduct R&D on emerging AI technologies, staying up to date with new LLMs and tools.
Participate in agile planning and stand-up meetings as necessary.
Perform other duties as may be assigned by management.
The chosen individual will work out of the Contour Software Lahore resource center office, as an extension of the division-based R&D department.
Migration of signatures
Minimum:
Required Education and Experience:
Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.
4+ years of professional experience in AI/ML engineering or applied AI development.
Experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn etc.)
Hands-on experience with LLMs, prompt engineering and embeddings.
Experience with cloud platforms (AWS, Azure etc.)
Strong programming skills
Required Knowledge, Skills and Abilities:
Ability to design software using industry standard technologies.
Strong problem-solving skills and the ability to debug and troubleshoot issues in applications efficiently.
Proven experience in leading and mentoring a development team.
Ownership mentality with a focus on delivering business value.
Strong understanding of core Java concepts, OOP, data structures, and algorithms.
Good understanding of unit tests, performing code reviews, and ensuring the quality and reliability of code.
Have the ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Must be adaptable and willing to continuously learn and stay updated with emerging technologies and industry trends.
Good in working across cross-functional teams, ensuring alignment with stakeholders, and conveying technical concepts to non-technical audiences.
Can effectively leverage cloud technologies to build scalable, reliable, and secure applications that meet the demands of modern cloud-based environments.
Experience in cloud platforms like AWS, Azure, or Google Cloud, including knowledge of cloud-native architectures and services
Familiarity with building and deploying microservices-based applications.
Knowledge of Software Development Life Cycle (SDLC)
Knowledge of Agile development methodologies (including Scrum and Kanban)
Excellent written and verbal communication skill
Good to Have:
Hands-on experience with WebRTC for real-time audio/video communication in web applications.
Familiarity with SIP-based communication and JavaScript SIP libraries such as SIP.js or JsSIP.
Understanding of browser-based WebRTC APIs, including media streams, peer connections, and real-time communication concepts.
Experience integrating web applications with VoIP/SIP infrastructure would be a plus.
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
