Manager, Financial Crime Compliance

The Opportunity

Join Manulife Vietnam's Compliance team as a Manager, Financial Crime Compliance and play a key role in strengthening our financial crime risk management framework. This role offers the opportunity to work across AML/ATF, sanctions, FATCA, compliance testing, regulatory implementation and FCC transformation initiatives. You will partner with business leaders, Regional Compliance and Global teams to enhance controls, support modernization efforts and contribute to a strong culture of compliance. This is an excellent opportunity to broaden your expertise beyond traditional FCC operations and gain exposure to oversight, testing and strategic transformation initiatives

Key Responsibilities

Compliance Independent Oversight & Challenge (CIOC)

• Lead FCC oversight and challenge activities across key risks, controls and processes.

• Challenge business stakeholders and control owners on FCC risk management, issue remediation and control effectiveness.

• Escalate material control gaps and emerging FCC risks in a timely manner.

Financial Crime Compliance Operations & Investigations

• Manage FCC operations, including transaction monitoring reviews, investigations, suspicious activity assessments and STR-related activities.

• Advise on AML/ATF, sanctions, KYC/CDD and financial crime risk matters.

• Identify, assess, escalate and support remediation of financial crime risks.

FCC Governance & Advisory

• Maintain and enhance AML, FATCA, ABAC and related FCC frameworks, policies, standards and procedures.

• Monitor regulatory updates, perform gap assessments and coordinate required implementation actions.

• Support regulatory reporting, management reporting, policy reviews and governance activities.

• Provide practical, risk-based FCC advice to business and functional stakeholders.

ABAC & Gifts and Entertainment Governance 

• Oversee ABAC and Gifts & Entertainment governance activities.

• Review and advise on gifts, hospitality, third-party interactions and corruption-related risks.

• Promote awareness of ABAC principles and conduct expectations.

Compliance Testing, QA & Control Effectiveness 

• Design, coordinate and execute FCC testing and QA reviews in line with Global Compliance requirements.

• Track testing findings, remediation actions and issue closure.

• Support implementation of the future Compliance testing framework.

FCC Modernization & Transformation 

• Support FCC Modernization and future operating model transformation initiatives.

• Participate in requirement gathering, process redesign, UAT, implementation and post-implementation activities.

• Coordinate with Regional and Global Compliance stakeholders on FCC transformation work.

Regulatory Change & Implementation 

• Assess regulatory change impact and drive implementation within FCC processes and controls.

• Advise business and functional teams on FCC regulatory expectations.

• Coordinate regulatory change actions with internal and external stakeholders.

Stakeholder Management 

• Represent FCC in discussions with senior business stakeholders, control functions, Regional Compliance and Global teams.

• Drive alignment on FCC risks, controls, testing, remediation and transformation priorities.

Qualifications & Experience

• Bachelor's degree in Law, Finance, Banking, Business, Risk Management or a related discipline.

• At least 7 years of experience in Compliance, FCC, AML, Risk Management, Internal Audit or related functions within financial services.

• Strong knowledge of AML/ATF, sanctions, KYC/CDD, FATCA, ABAC and financial crime risk management.

• Experience in investigations, STR processes, regulatory compliance, testing, assurance or control reviews.

• Strong judgement, analytical ability, stakeholder management, communication and problem-solving skills.

• Experience in compliance oversight, testing, assurance, regulatory implementation or transformation initiatives is preferred.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

In Office