Director of Operations, Capital Health Institute for Urban Care

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Scheduled Weekly Hours:

40

Position Overview

Salary Range:

$99,000 - $161,150

SUMMARY (Basic Purpose of the Job)

Provides leadership, supervision and management of business and administrative operations of the Institute for Urban Care in its mission to coalesce, grow and align the services of CH with community and other partners to advance the health and well-being of the residents of Trenton. Develops, translates, and prioritizes organizational goals, strategies, and new initiatives to positively impact the health outcomes and clinical experience of the Trenton community. Ensures compliance with organizational policies, procedures, and systems related to fiscal management, human resource management, health care administration, governmental regulations, and corporate compliance requirements. Develops and reports performance metrics. Effectively communicates both internally and externally.

MINIMUM REQUIREMENTS

Education: Bachelor's Degree required or equivalent, relevant experience.

Experience: Ten years of clinical and programmatic experience to include three years of leadership experience.

Knowledge and Skills: Ability to lead, manage staff, implement new grants and initiatives, collect and evaluate data. Possesses exceptional organizational, interpersonal, verbal and written communication skills.

Special Training: Strong computer skills (word processing, database, spreadsheet, presentation), grant and new program development and implementation experience.

ESSENTIAL FUNCTIONS

• Oversees, coordinates and assists in the implementation and evaluation of programmatic activities, special initiatives, and community outreach programs across the Institute for Urban Care (IUC).

• Manages and develops IUC staff members with the goal of building employees’ skills and experience and the development of succession planning.

• Develops and tracks metrics to monitor programmatic success in collaboration with IUC leadership.

• Accountable for program growth initiatives and for success in achieving IUC goals and objectives.

• Provides leadership to and manages efforts of staff to ensure appropriate support to maximize synergies for all departments within CH.

• Analyzes and prioritizes new business opportunities identifying new programs and grants that can increase volume, quality and services that align with CH strategy.

• Provides leadership and support to various departments seeking new grant funding opportunities. Works collaboratively to ensure compliance with CH policy.

• Analyzes disparate data sets and identify trends leading to potential performance improvement opportunities.

• Updates job knowledge by participating in educational opportunities by reading professional publications; maintaining personal networks; and participating in professional organizations.

• Leads budget planning and monitoring.

• Performs other duties as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequent physical demands include: Sitting , Standing , Walking , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion

• Occasional physical demands include: Reaching forward , Reaching overhead , Squat/kneel/crawl

Continuous physical demands include:

• Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 10 lbs.

• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing

• Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Radiation , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.