Supervisor II

Performs moderately complex  (journey-level) administrative and supervisory work.  The Supervisor coordinates activities and personnel. Requires thorough knowledge of management and supervisory procedures. Supervises the work of others.  Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Organize workflow and ensure that employees understand their duties or delegated tasks.

Receive complaints and resolve problems.

Delegate work to employees, track progress and provide constructive feedback throughout projects.

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Help employees understand performance targets and goals.

Serve as a link between subordinates and upper management.

Train or ensure that workers are properly trained for their specific roles.  

Prepare and review reports on the effectiveness of assigned activities.

Establish program goals and objectives; develop and approve schedules, priorities, and standards for achieving goals.

Performs all other related duties as assigned.

Graduation from an accredited four (4) year college or university in a related field.

• Two (2) years of experience in a related field may be substituted for one (1) year of education.

One (1) year of supervisory experience.  

Certificates, Licenses and Registration:

Must have a current valid Texas motor vehicle operator’s license. 

Must be able to be insured by the County’s insurance carrier.

Knowledge of accepted business practices and procedures involved in providing services and of applicable rules, regulations, and policies, as well as related legislative and legal practices and procedures. 

Ability to communicate effectively, and to handle high level administrative issues, to assign and/or supervise the work of others.

Bilingual (Spanish and English) with the ability to converse fluently in both languages.