General Manager

Job Description:

At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store’s performance, developing top-tier talent, and bringing RaceTrac’s mission to life: making people’s lives simpler and more enjoyable. What’s In It for You? • Competitive pay and performance-based incentives • Promotion potential – many of our General Managers were Co-Managers first! • Leadership training and development that prepares you for what’s next • Operate with autonomy while supported by proven systems and tools • A dynamic, high-volume environment where leadership is hands-on and meaningful • Full benefits package – including medical, dental, vision, 401(K), PTO, and more! What You’ll Do Lead & Develop a High-Performing Team • Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient • Mentor and support Shift Managers and team members through training and coaching • Empower teams by setting clear expectations, providing feedback, and leading by example • Foster open communication and collaboration across all shifts Support Operational Excellence • Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability • Monitor and manage inventory levels, vendor relationships, and cash control • Drive promotional execution, ensure food service compliance, and elevate the in-store experience • Ensure the store is clean, stocked, and aligned with RaceTrac brand standards Champion Food Safety & Compliance • Conduct regular food quality checks and coach the team on food safety standards • Ensure compliance with safety regulations and company policies • Maintain and organize required documentation for audits or inspections Drive Results Through Collaboration • Analyze reports, identify trends, and take action to improve store performance • Support team scheduling and staffing needs in coordination with the General Manager • Provide performance feedback and help drive accountability across the team What We’re Looking For • 3-5 years of experience in retail, food service, or restaurant leadership • 1+ year of management experience preferred • Strong coaching, communication, and problem-solving skills • Experience in high-volume, guest-focused environments • Ability to read and act on business metrics such as P&L, labor, and sales Must Haves for This Role • High School Diploma or GED, in progress or completed • Ability to lift up to 50 lbs. and perform physical tasks as needed • Willing to obtain and maintain food handler and alcohol server permits (if required) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

Responsibilities:

Clean, Safe, Fast & Full

• Maintains inventory in a neat and organized manner.
• Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
• Participates in daily store operational activities as needed:
  • Rings up guests on cash register and balances cash and inventory transactions
  • Ensures the store is clean and well maintained
  • Stocks shelves and coolers and takes inventory on shelf items
  • Receives vendor deliveries
  • Orders inventory and supplies
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.

Guest

• Greets and interacts with new and regular guests in a genuine manner and suggest products that complement purchase to enhance guest experience.
• Provides prompt, efficient and courteous service and engages in conflict management when needed.
• Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
• Addresses any guest concerns on designated shifts.

Profit

• Assists in control of inventory and the flow/distribution of materials, merchandise and supplies.  
• Works with the General Manager to determine the type and quantity of merchandise to be bought, stocked and sold.

People

• Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
• Supports the General Manager in managing the store operation.
• Directs, plans and apportions the work of store team members on designated shifts.
• Supervises, coaches, trains and develops store team members.
• Provides feedback on employee performance and development to the General Manager.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.