Toyota Sales Associate

Description

Toyota of Hemet is seeking a driven, professional, and customer-focused Sales Associate to join our team. This role is designed for individuals who are comfortable prospecting daily, communicating at a high level across multiple platforms, and following a structured sales process from initial contact through delivery and follow-up.

Success in this role requires consistent outbound activity, strong digital communication skills, and the ability to build value and urgency with customers.

Essential Duties and Responsibilities

• Greet and engage customers promptly and professionally
   
• Conduct thorough needs analysis to determine vehicle preferences and budget
   
• Present and demonstrate Toyota vehicles, including test drives
   
• Perform active trade appraisal process with management
   
• Execute dealership “Road to the Sale” process
   
• Clearly present pricing, protection products, and payment options
   
• Maintain expert-level knowledge of current Toyota models, trims, and incentives
   
• Conduct consistent daily outbound prospecting activities (phone, email, text, CRM campaigns)
   
• Make and document up to 100 outbound prospecting attempts per day
   
• Follow up on internet leads within dealership response time standards
   
• Maintain accurate, detailed CRM notes on all customer interactions
   
• Meet or exceed monthly unit, gross, and activity goals
   
• Deliver sold vehicles and complete a full delivery orientation
   
• Maintain strong CSI performance
   

Requirements

• Prior sales experience (automotive, retail, call center, B2B, or commission-based environment)
   
• Strong written and verbal communication skills
   
• High proficiency with email, text messaging, and phone-based sales communication
   
• Comfortable making high-volume outbound prospecting attempts (up to 100 per day)
   
• Self-motivated with strong time management skills
   
• Ability to work evenings, weekends, and scheduled retail hours
   
• Valid California driver’s license with insurable driving record
• California Automotive Sales license
   

Preferred:

• Automotive sales experience
   
• CRM experience (DealerSocket, VinSolutions, CDK, etc.)
   
• Bilingual (Spanish)
   
• Knowledge of Toyota product line