Quality Control Supervisor

Description

Reports To

The Quality Control Supervisor will report to the Quality Assurance Manager. 

Job Summary

This is an exciting entry-level front-line supervisory role responsible for the day-to-day supervision and execution of quality inspection activities. The Quality Control Supervisor provides direct supervisory leadership to Quality Control Inspectors to ensure product compliance, safe work practices, and adherence to established quality standards.

The Quality Control Supervisor oversees inspection activities across multiple quality gates—including Steel, Paint, Mounting, Wiring, Enclosure, and Special Projects—and is accountable for shift-level manpower planning, daily priority setting, and communication of quality issues and risks. Success in this role requires strong organization, structured planning, and the ability to lead through clear expectations, accountability, and consistent floor presence in a fast-paced manufacturing environment.

Responsibilities and Duties

• Supervise and direct Quality Control personnel to meet daily production and Ready-to-Ship (RTS) goals across all assigned quality gates.
• Develop and execute daily and weekly manpower plans aligned to workload and staffing requirements.
• Assign work, set priorities, and monitor inspection execution to ensure compliance with quality standards and procedures.
• Coach, train, and evaluate Quality Control employees, providing regular feedback and performance documentation.
• Maintain the quality training schedule and versatility matrix to ensure adequate skill coverage per shift.
• Reinforce a strong quality culture by holding employees accountable to standards, ownership, and continuous improvement expectations.
• Participate in Quality Improvement Board meetings and support initiatives to reduce Defects Per Unit (DPU).
• Communicate daily priorities, quality risks, nonconformances (Fixems), and engineering alerts to cross-functional stakeholders.
• Manage Quality Control equipment needs, including preventive maintenance coordination and calibration tracking.
• Approve and manage timekeeping, attendance, and performance evaluations for direct reports.
• Serve as a visible safety leader, enforcing all safety rules and procedures during inspection activities.
• Lead initial containment actions and root cause discussions for quality issues within the department.
• Perform inspection activities as needed to support production flow and staffing gaps.
• Perform other related duties as assigned.

Requirements

Skills & Abilities

• Strong organizational and prioritization skills with the ability to manage multiple workflows and shifting priorities.
• Demonstrated experience in a front-line supervisory role with accountability for people, performance, and results.
• Clear and effective verbal and written communication skills.
• Working knowledge of structured problem-solving and root cause analysis.
• Ability to make sound decisions in a fast-paced manufacturing environment.
• Strong interpersonal skills with the ability to enforce standards while maintaining positive working relationships.
• Proficiency with standard computer applications and manufacturing systems.

Qualifications

• Bachelor’s degree in Engineering, Industrial Technology, Business, or a related field is preferred.
• 2–3 years of experience in quality control, inspection, or manufacturing operations.
• Prior experience with direct employee supervision is highly preferred.
• Equivalent combination of education and experience will be considered.

Physical Requirements

• Continuous speaking, hearing, and visual effort, including close and distance vision and depth perception.
• Frequent standing, walking, bending, crouching, kneeling, reaching, and handling.
• Regular lifting and moving up to 40 lbs independently.
• Occasional lifting of 50–100 lbs with assistance.
• Exposure to typical manufacturing environments, including noise, machinery, and production hazards.
• Ability to stand and walk for extended periods.
• Ability to safely climb ladders.