Workplace & Facilities Manager

Location: Hong Kong
Type: Full Time

The Role

We are seeking an experienced Workplace & Facilities Manager to lead all workplace and facilities operations for our Hong Kong office. This is a senior individual contributor role with high ownership and visibility — ideal for someone who has led office expansion projects in fast-paced, high-growth environments and brings experience from multinational companies or multi-country operations

You will be the go-to person for all things workplace in Hong Kong — partnering closely with our US headquarters, leading office expansion projects end-to-end, managing vendors, and ensuring our team has an exceptional, safe, and compliant work environment.

This is an incredible opportunity to shape the workplace experience for a growing tech company, with high autonomy, direct impact, and exposure to senior leadership. The role may expand as the company grows.

What You'll Do

Workplace Strategy & Expansion

• Partner with leadership to translate headcount growth plans into workspace requirements and expansion strategies, with scalable processes to ensure smooth execution.
• Lead office expansion and build-out projects end-to-end — including site selection, lease negotiation, design, construction management, and move-in coordination.
• Liaise with realtors, landlords, and co-working space providers to explore options and negotiate favourable terms, and manage the bidding and vendor selection process for construction and fit-out projects.
• Communicate project status, timelines, and key decisions to stakeholders and US headquarters

Facilities & Operations Management

• Ensure the workplace is fully operational, well-maintained, and compliant with local laws, building regulations, and tenancy agreements.
• Own workplace safety and security, including policies, access control systems, CCTV, fire safety equipment, first-aid provisions, and emergency procedures.
• Set up and maintain all utilities and infrastructure — electricity, water, internet, and IT/AV equipment.
• Manage the workplace improvement backlog, prioritising based on stakeholder needs and budget, and working with vendors to execute will be ongoing responsibilities.
• Partner with Legal, Finance, and Operations on lease management, renewals, insurance, and business registration compliance is also essential
• Manage office administration team and be responsible for the maintenance and upkeep of workplace.

Budget & Stakeholder Management

• Own and manage the workplace and facilities budget, including obtaining approvals and reviewing expenses for expansion and improvement projects.
• Collect workplace requirements and feedback from employees and stakeholders to continuously improve the office experience, fostering a positive workplace culture and supporting employee productivity, as well as making decisions on workspace assignments and office improvements based on strategic priorities.

Technology & Infrastructure Coordination

• Partner with corporate IT teams to ensure robust networking (ethernet, Wi-Fi), A/V systems, meeting room technology, and workplace systems (badge access, room booking, visitor management).

What You Bring

• 8-10 years of experience in workplace operations, facilities management, or corporate real estate.
• A proven track record of managing office expansion or build-out projects in a fast-paced, high-growth environment is essential.
• Experience working in a multinational company (MNC) or tech company with exposure to multi-country operations or global standards is required.
• You should have strong project management skills with the ability to manage multiple vendors, timelines, and stakeholders simultaneously.
• Experience with lease negotiation, vendor contracting, and managing CAPEX/OPEX budgets is expected.
• Strong knowledge of Hong Kong building regulations, workplace safety requirements, and tenancy/lease compliance is necessary.
• Excellent communication skills and ability to coordinate with overseas headquarters across timezones are critical.
• Fluency in English and Cantonese is required, with Mandarin being a plus.
• A hands-on, proactive mindset suited to a fast-moving startup environment is essential.

Nice to Have

• Experience in consumer tech, e-commerce, or high-growth startups would be valuable. Exposure to setting up new offices from scratch (greenfield projects) is beneficial.
• A degree or certification in Facilities Management, Project Management (PMP), or related fields is a plus.
• Familiarity with workplace systems and tools (e.g., space booking, IWMS, access control platforms) is advantageous.