Dining Host

Company Overview

Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment. We believe in putting people first and creating a positive impact in our community. As we continue to grow, we are looking for a dedicated and experienced Director to lead our team and contribute to the success of our Chick-fil-A restaurants’: Chick-fil-A Pharr and Chick-fil-A La Plaza

Job Summary

The Dining Room Host is a key part of the Chick-fil-A guest experience — a true Moment Maker who ensures every guest feels valued, cared for, and delighted. This role is ideal for fun, energetic, and outgoing individuals who love connecting with people and creating a warm, welcoming environment. The Dining Host lives out Chick-fil-A’s mission to win hearts every day through genuine service and hospitality.

Key Responsibilities

• Create a welcoming atmosphere by greeting every guest with enthusiasm, eye contact, and a sincere smile — displaying the Core 4 at all times:

1. Make Eye Contact
2. Share a Smile
3. Speak in a friendly tone
4. Always say My Pleasure

• Engage with guests throughout their dining experience to ensure they feel appreciated and cared for.
• Deliver remarkable hospitality by anticipating needs, offering refills, clearing tables, and providing assistance before being asked.
• Be a “Moment Maker” by going above and beyond to create positive, memorable interactions for guests of all ages.
• Maintain a clean and inviting dining area, and beverage stations that reflect excellence.
• Assist families and guests with trays, high chairs, and other needs to ensure comfort and convenience.
• Work as part of a team, supporting front-of-house operations and helping fellow team members as needed.
• Represent Chick-fil-A’s values of kindness, integrity, and care in every interaction.

Qualifications

• Outgoing, friendly, and energetic personality with a genuine love for serving others.
• Strong communication and people skills — comfortable engaging with guests of all backgrounds.
• Ability to multitask, stay positive, and maintain composure in a fast-paced environment.
• Reliable, responsible, and team-oriented.
• Previous experience in hospitality or customer service is a plus, but not required

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.