Quality Assurance Manager

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Quality Assurance Manager to join our Fulton Pipe Yard team! This position is responsible for metrics, tracking and reporting, ensuring that processes are followed, and deadlines met, and implementing strategies in support of meeting company-wide goals.

Responsibilities:

• Responsible for maintaining accurate records of defective product. Completing follow ups with the Suppliers to ensure they are working quickly to resolve the product defect issues.

• Acquiring replacement parts to resolve product defect issues prior to them occurring.

• Working with the warehouse team to reduce unavailable product.

• Ensure associates leading activity within their assigned area are knowledgeable with regards to the requirements of the Quality Management.

• Responsible for handling data regarding consolidated quality metrics.

• Participate in quality audits as needed.

• Responsible for inventory accuracy and reconciliation

• Maintains the configuration and product file for the facility

Requirements:

• 2+ years management experience coordinating a team of 3 or more

• ISO90000 implementation experience is required

• Proficient in Microsoft applications including significant Excel skills

• Prior experience writing SOPs, processes and procedures

• Previous experience with report writing, analytics and crafting power point presentations

• Strong working knowledge of Order Manager

• Analytical, quick problem-solving skills

• Data entry experience

• Ability to optimally communicate with vendors via email whose primary language is not English

• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$4,657.50 - $10,147.50

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information