Barista

Barista Job Description:

Customer service is at the forefront of this position. While making great coffee beverages is a key component to the role, it all begins and ends with guest interaction. As a Barista at Gaucho, you are an ambassador to the brand and a fundamental pillar of the brand is maintaining an excellent guest experience.

Main Responsibilities of a Barista:

• Greeting guests upon arrival and welcoming them
• Listening to questions and assisting guests
• Fulfilling take-out and dine in orders
• Distributing pick-up orders appropriately
• Monitoring and answering incoming phone calls
• Expressing gratitude for guests' visit and patronage

Responsibilities of a Barista:

• Open/Close Marketplace area & station
• Maintain clean, organized and well stocked station
• Tune and detail equipment as required
• Place guest orders and prepare them
• Handle guest transaction through the POS
• Develop creative, new drink options for the menu
• Notify supervisors of issues or concerns

Barista Job Requirements:

• At least 3 years of experience & training as a barista.
• Experience with La Marzocco espresso machine
• Excellent interpersonal and social skills (forward facing guests)
• Organization & time management a must
• ServeSafe certification a plus
• Diligent self-starter with great communication skills
• Genuine passion for the hospitality industry

Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience.
We are proud to have served the community for over 12 years and look forward to growing a team of qualified industry professionals to lead our efforts into the future.