- Salary
- $42k – $49k
- Location
- Remote / Flexible
- Workplace
- Remote
- Type
- Full-time
- Department
- Headquarters
- Source
- Lever
Description
[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through our phone system and digital chat platforms while maintaining our high standards for client care. This position is a remote opportunity and will report directly to the Manager of Client Experience.
Skills
AgileCustomer Service
Benefits
Compensation range: 42,000-49,000 annuallyBonus eligibility based on performanceMonthly cell phone stipend401k with employer matchHealth, dental, & vision insuranceFlexible PTOFree drop in classes at [solidcore]And MORE
