Are you passionate about using the power of communication data to create intelligent, intuitive, customer-facing AI experiences? Do you thrive on turning high-level product concepts into clear, deliverable requirements that development teams can execute against? If so, Intermedia’s AI Apps Team is seeking a detail-oriented, execution-driven Product Owner to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products.

Join us in shaping the future of intelligent communication experiences.

Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We're committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products.

We are looking for a Product Owner to join a team working on a control panel for delivering and managing VOIP services.

Responsibilities
• Serve as a Product Owner for 1-2 development teams;
• Prioritize backlogs for development teams;
• Participate in Scrum activities such as sprint planning and demo meetings;
• Work with product managers and other stakeholders to understand business needs;
• Develop detailed requirements for development teams: UML/workflow diagrams, user stories and use cases;
• Coordinate UI prototyping and graphical design;
• Participate roadmap planning activities;
• Communicate statuses to stakeholders, manage expectations;
• Plan releases and coordinate delivery to operations and customers;
• Lead cross-team projects.

Requirements
• 3+ years of experience as a product owner/project manager/business analyst in IT;
• Excellent organizational skills with the ability to manage multiple priorities and deadlines;
• Excellent analysis skills with the ability to process information from different sources and create explicit and clear requirements;
• Excellent presentation and communication skills with an ability to lead productive group meetings;
• Strong technical attitude, analysis skills and problem solving skills;
• Project Management experience and skills;
• Bachelor’s degree preferably with emphasis on Computer Science or related field; or equivalent relevant work experience;
• English: Upper-Intermediate or higher.

Will be a plus
• Technical background;
• Experience with cloud software;
• Experience working with VOIP technologies or products.

You will play a critical role in delivering intuitive, AI-powered experiences that help customers work smarter and more efficiently. You’ll collaborate with a passionate, cross-functional team committed to high-quality execution and meaningful product impact.

If you’re ready to contribute, collaborate, and help shape the next wave of AI-driven communication, we’d love to hear from you.

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.