Project & Operations Coordinator

WET (Design)
North Hollywood, California

Project & Operations Coordinator – Legacy / WET Care

About WET

WET is the world leader in designing and delivering iconic water features around the globe, including the Fountains of Bellagio and The Dubai Fountain. Our work blends creativity, engineering, and operational excellence to create unforgettable experiences seen by millions.

Our Objective

Within WET Legacy / WET Care, our focus is keeping these world-class installations operating at their best. We manage the ongoing service, maintenance, and performance of our features—ensuring the right people, parts, and plans are in place to execute seamlessly across the globe.

Role Summary

As Project & Operations Coordinator, you are responsible for keeping field operations moving—ensuring service technicians, parts, and equipment are aligned and deployed effectively across multiple active projects.

This is a high-touch, fast-paced coordination role where communication, ownership, and follow-through are critical. You will serve as the central point of coordination across internal teams, helping connect schedules, resources, and priorities to drive execution.

You will also support the Vice President and internal team by helping organize priorities, track progress, and ensure key initiatives move forward.

Key Responsibilities

Project & Operations Coordination (≈ 80%)

• Coordinate scheduling and deployment of service technicians across multiple projects and global locations

• Partner closely with the Travel team to align on technician schedules and ensure timely, accurate travel arrangements

• Work with the Procurement team to track and expedite parts, equipment, and materials needed for field work

• Monitor the status of parts and resources, ensuring everything is delivered where it needs to be—on time and ready for execution

• Serve as a central communication hub across internal teams, field staff, and external partners

• Capture action items, track ownership, and follow through to ensure deadlines and commitments are met

• Track project timelines, identify potential delays, and proactively adjust plans to keep work on schedule

• Escalate issues quickly and drive resolution by coordinating across the right teams

• Maintain organized schedules, trackers, and project documentation

Team & Leadership Support (≈ 20%)

• Support the Vice President and team with coordination, planning, and follow-up on key priorities

• Prepare updates, track progress, and help ensure alignment across ongoing initiatives

• Coordinate meetings, communications, and internal team logistics

• Handle sensitive information with professionalism and discretion

Qualifications

• 5+ years of experience in operations, logistics, project coordination, or service-based environments

• Proven ability to manage multiple moving pieces in a fast-paced, deadline-driven setting

• Strong communicator who can confidently coordinate across teams, including travel, procurement, and field staff

• Experience managing schedules, resource coordination, and operational workflows

• Highly organized with strong attention to detail and follow-through

• Proficiency in Microsoft Office (Excel, Outlook, Teams); experience with scheduling or tracking tools is a plus

• Proactive, dependable, and comfortable taking ownership of outcomes

Who You Are

You bring urgency, clarity, and consistency to everything you do. You thrive on keeping work moving, solving problems quickly, and ensuring nothing slips through the cracks.

You are highly collaborative and communicative, able to coordinate across multiple teams while keeping everyone aligned and accountable. You take pride in hitting goals and being the person others rely on to connect the dots and drive execution.

Why WET?

At WET, your work directly supports the performance of some of the most iconic water features in the world. You’ll play a key role behind the scenes—ensuring teams are deployed, materials are ready, and operations run smoothly on a global scale.

If you enjoy being at the center of fast-moving operations and take pride in making complex coordination feel seamless, this role offers real impact and visibility.

WWW.WETDESIGN.COM