- Location
- Washington, District of Columbia
- Workplace
- Onsite
- Type
- Full-time
- Department
- Direct Overhead Labor
- Seniority
- Mid
- Education
- High School
- Industry
- Customer Service
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Source
- BambooHR
Overview
As a Contact Center Representative, you will manage inbound calls, resolve customer issues, and escalate complex matters to supervisors. The role demands excellent verbal and written communication skills, active listening, and the ability to multitask in a high-volume environment. Requires a high school diploma or equivalent.
Languages
English
