- Salary
- $8k – $9k/mo
- Location
- São Paulo, Brazil
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Mid-Senior Level
- Industry
- Financial Services
- Category
- Customer Support
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
As a Vulnerable Customer Consultant, you'll specialize in implementing Wise's vulnerability and accessibility strategy. Handle escalated cases with empathy, identify risks, and collaborate with Compliance, Vendor Management, and Customer Support teams. Requires experience working with individuals facing personal hardships and strong communication skills.
Skills
Compliance
Languages
PortugueseEnglish
Remote Scope
Brazil
About Wise Brasil Corretora de Câmbio Ltda
Wise is a global technology company on a mission to make international money transfers easier, cheaper, and faster for everyone, everywhere.