- Salary
- $13 – $14
- Location
- USA TJ Maxx Store 0369 Richmond VA, United States of America
- Workplace
- Onsite
- Type
- Part-time
- Department
- Retail Store
- Seniority
- Entry
- Industry
- Retail
- Category
- Sales
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Closing date
- 4 weeks ago
- Source
- Workday
Overview
As a Jewelry Associate, you'll engage with customers to provide exceptional service, maintain a clean and organized store environment, and support merchandising and loss prevention standards. You'll cross-train in multiple store areas, handle transactions, and promote loyalty programs. This role requires attention to detail, strong interpersonal skills, and the ability to work in a fast-paced retail environment while embodying the company's REACH philosophy.
Description
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross-trained in multiple areas of the store to support business needs.
Customer Experience
- Role models REACH principles with customers
- Supports a positive store culture and embodies all aspects of a Green Culture Pulse
- Promotes TJX Rewards credit and loyalty programs
- Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
Human Resources
- Upholds a culture of honesty, integrity, and respect
- Communicates accurately and effectively with management and Associates
- Accepts recognition and constructive feedback
- Adheres to labor laws and Associate meal and break period policies
Store Operations
- Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
- Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
- Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
- Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
- Balances register draws and or cash office as required
- Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
Merchandising
- Maintains and upholds merchandising philosophy
- Adheres and upholds merchandise and signage standards
- Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
- Ensures merchandise is properly tagged, hung, secured, and coded
- Initiates and participates in store recovery as needed
Loss Prevention & Safety
- Supports and participates in store shrink reduction goals and programs
- Adheres to operational and loss prevention controls according to company guidelines and policies
- Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
- Does not engage in pursuit or apprehension of shoplifters
- Other duties as assigned
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1530 N Parham RdLocation:
USA TJ Maxx Store 0369 Richmond VAThis position has a starting pay range of $13.50 to $14.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Skills
Benefits
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About TJ Maxx
TJX Companies is a Fortune 100 company and the world’s leading off-price retailer, operating brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
