Library - Museum Associate - FV Discovery Hangar

Description

Museum Associate – French Valley Discovery Hangar

The Museum Associate supports the overall operations of the French Valley Discovery Hangar by providing excellent visitor service and assisting with daily museum functions. This is a hands-on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. This position also assists with museum programs and events, including basic event support and coordination as needed.

Primary Responsibilities

•  Provide quality customer service to visitors, guests, and the public.
• Assist visitors and guests by answering questions and providing information about the museum, programs, and events.
• Assist with ticket sales with high accuracy and attention to detail.
• Support and promote museum programs and events through visitor engagement and basic outreach assistance.
• Assist with event and facility readiness, including set-up, tear-down, resetting spaces after events, and helping maintain a clean and organized environment.
• Provide feedback and recommendations to support a positive visitor experience.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• 1+ years of previous museum, retail, hospitality, or customer service experience preferred.
• Must be outgoing, customer service oriented, and willing to adapt to a fast-paced museum environment.
• Ability to follow detailed instructions.
• Strong teamwork skills with a positive attitude.
• Excellent customer service and communication skills.
• Ability to adapt to a changing work schedule, including evening and weekend shifts.
• Frequent carrying and lifting of museum materials is required.
• Position requires long periods of standing and the ability to push and pull 20 pounds.

Docents and Volunteer Opportunites also available.