Outreach Coordinator

Description

About the job

WHO WE ARE

Installnet International is a furniture installation and project services company operating across commercial, government, and healthcare environments. Our team operates under three core values: People First, Remarkable Service, and Solutions-Driven execution. Everyone here is expected to be a mentor and a contributor to the growth of the people around them. That starts on day one

THE ROLE

The Outreach Coordinator is the relationship builder behind our Ecoserv program. You will connect with nonprofit and community organizations across North America, helping match furniture and workplace assets with organizations that can put them to meaningful use. Every day you'll build relationships, coordinate logistics, and create positive outcomes for both our customers and the communities we serve.

The Outreach Coordinator role is the starting point of our outreach and sustainability career path. You will learn how donation matching, recipient engagement, and project coordination come together to support large scale commercial furniture decommission projects.

If you enjoy building relationships, solving problems, communicating with people, and making a tangible difference in communities, this is the role for you.

What You Will Do

Recipient Outreach

• Develop and grow relationships with nonprofit and community organizations throughout the United States and Canada
• Research, vet, and match qualified recipient organizations with available furniture donation opportunities
• Conduct daily outreach through phone calls, email, and virtual meetings to expand and strengthen our recipient network
• Maintain accurate documentation of outreach efforts, recipient information, and communication history
• Coordinate pickup schedules and communicate requirements to ensure successful project execution

Project Coordination

• Coordinate recipient logistics throughout the donation process and communicate schedule updates as projects evolve
• Support project teams by ensuring recipients understand pickup requirements and timelines
• Verify recipient information and maintain accurate records within company systems
• Occasionally visit local project sites to assist with furniture tagging, inventory documentation, and recipient coordination

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

WHAT WE ARE LOOKING FOR

• High school diploma or GED required; bachelor's degree preferred
• At least 2 years of customer service, business development, nonprofit outreach, or relationship management experience
• Comfort working inside a project management or operations platform daily
• Strong Microsoft Office skills, particularly Excel and Outlook
• Excellent written and verbal communication skills with the confidence to build relationships over the phone and through email
• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
• A self motivated, team first mindset with a genuine desire to build relationships, solve problems, and create positive community impact

What We Offer

• Competitive base salary
• Annual performance bonus up to $4,000
• Health insurance
• Company paid life and disability insurance
• 401(k) with company contribution
• 15 days paid vacation + 9 paid holidays
• Up to $500 annual education reimbursement
• Hybrid schedule
• A defined growth track

Salary Description

$45,000-55,000 annually