Managing Director Commercial Operations Mexico

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities

• We Connect across teams and borders to deliver excellence together

• We Commit to doing things the right way—growing with purpose and leading kidney care with integrity and innovation

About Global Commercial

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide.

Role Overview

As Managing Director Commercial Operations Mexico, you will serve as the senior commercial leader for Mexico, with full accountability for commercial strategy execution, revenue growth, customer engagement, and operational excellence.

This is a high-impact executive role requiring strong strategic leadership, financial ownership, cross-functional influence, and the ability to build a high-performance commercial organization in a dynamic and competitive healthcare environment.

Your Responsibilities

Executive Leadership & Strategic Direction

• Lead Commercial and Marketing teams across Mexico, ensuring alignment with global strategy and local market priorities.

• Translate enterprise strategy into actionable commercial plans that drive sustainable and profitable growth.

• Serve as a key member of the cluster leadership team, fostering collaboration across Technical Operations and G&A functions (Finance, HR, Legal, Compliance, IT).

• Inspire, develop, and retain high-performing teams while building a culture of accountability and customer-centricity.

• Clearly communicate business priorities, strategic objectives, and performance expectations across the organization.

Commercial Growth & Market Expansion

• Drive revenue growth and market share expansion through strategic account management and proactive opportunity creation.

• Build and nurture executive-level relationships with key stakeholders across the healthcare ecosystem.

• Represent the organization at industry forums and strengthen brand positioning within the market.

• Leverage market intelligence to identify emerging opportunities and competitive advantages.

Customer Experience & Value Proposition

• Lead the execution of the Customer Experience strategy across the full customer and product lifecycle.

• Champion an organization-wide customer focus, embedding a consultative and solution-oriented approach.

• Lead cross-functional teams to design and negotiate complex, tailored commercial agreements that balance customer value with profitability and cash flow objectives.

Business Planning & Financial Leadership

• Own Mexico’s commercial performance, including forecasting, KPI management, and full budget accountability.

• Contribute to annual and long-term strategic planning, ensuring alignment with global objectives.

• Develop robust business cases for key initiatives and investments.

• Monitor performance rigorously and implement corrective actions to ensure achievement of annual targets.

Operational Excellence & Governance

• Oversee CRM implementation and drive Sales Excellence initiatives, including EDGE program USE cases.

• Identify structural efficiencies at cluster level while maintaining strong customer-facing capabilities.

• Ensure strict adherence to quality standards, legal requirements, and compliance frameworks.

• Promote a culture of integrity, transparency, and alignment with all FME policies and corporate values.

Your Profile

• Bachelor’s degree required; MBA or advanced degree strongly preferred.

• Extensive senior leadership experience in commercial operations, sales, and marketing within medical devices, healthcare, or other regulated industries.

• Proven P&L ownership and track record of delivering sustainable revenue growth.

• Strong strategic mindset with demonstrated ability to execute in complex, matrixed environments.

• Experience negotiating high-value, complex commercial agreements.

• Solid financial acumen and expertise in budgeting, forecasting, and performance management.

• Exceptional stakeholder management skills with executive presence and strong influencing capabilities.

• High integrity and deep commitment to compliance and ethical business practices.

• Fluent in English and Spanish.

Our Offer For You

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have all dedicated to your professional journey.

Whether in front of or behind the scenes you are helping to make ever better medicine available to more and more people around the world.

• Individual opportunities for self-determined career planning and professional development

• A corporate culture in which there is enough room for innovative thinking — to find the best solution together, not the quickest one

• A large number of committed people with a wide range of skills, talents and experience

• The benefits of a successful global corporation with the collegial culture of a medium-sized company