Omnichannel Project Manager

As an Omnichannel Project Manager, you'll lead the end-to-end execution of digital creative projects, from kickoff through delivery. You'll serve as the bridge between creative teams, account leads, and stakeholders—managing expectations, timelines, and resources to bring concepts to life effectively and efficiently. You'll be responsible for timeline management, resource coordination, creative reviews, risk mitigation, and ensuring exceptional quality at every step. 

Job Responsibilities 

• Creative Delivery Excellence: Oversee and drive the delivery of creative work across all phases of production. Ensure each deliverable meets creative standards and project requirements, on time and within budget. 

• Team Leadership & Coordination: Partner with designers, copywriters, and strategists across geographies to build alignment, solve roadblocks, and maintain momentum. Foster a collaborative, solution-oriented team environment. 

• Creative Process Management: Own and refine workflows that keep creative work moving. Schedule reviews, gather feedback, and ensure the right stakeholders are involved at the right time. 

• Cross-Functional Collaboration: Act as a liaison between creative, production, and client/account teams. Communicate project scope, timing, and updates clearly and proactively. 

• Resource Planning: Ensure the right creative talent is allocated to each project. Monitor capacity and flag resourcing needs early. 

• Quality & Brand Standards: Ensure all deliverables are aligned with brand guidelines, medical/legal compliance (for pharma), and creative expectations. 

Minimum Qualifications 

• 2+ years of experience managing creative or marketing projects across multiple teams and clients. 

• Strong organizational and communication skills—comfortable managing multiple timelines and deliverables at once. 

• Familiarity with creative production workflows and tools (e.g., Adobe Creative Suite, Figma, proofing platforms). 

• Fluent in English (B2 or higher), with the ability to write and speak clearly and professionally. 

Preferred Qualifications 

• Background or education in design, communications, or digital marketing. 

• Experience working in a digital agency or creative studio setting. 

• Understanding of pharma/regulated industry marketing is a plus. 

• Familiarity with agile methods or creative project management platforms (e.g., Wrike, Asana, Trello). 

• Certification in Project Management or Scrum (nice to have, not required).