Support Worker (Supported Accommodation) - Hounslow
Together for Mental Wellbeing
·4 days ago
- Salary
- £24k+
- Location
- Hounslow
- Type
- Full-time
- Department
- Customer Service
- Source
- Pinpoint
Description
Support Worker (Supported Accommodation) - Hounslow
Application Deadline: 11 August 2026
Department: Operations
Employment Type: Full Time
Location: Hounslow
Reporting To: Mahbuba Nargis
Compensation: £ 23892.96 per annum (basic salary) plus £ 1940 per annum (geographical allowance)
Description
Great opportunity to join a vibrant team of support workers who provide a 24-hours mental wellbeing specialist accommodation-based supported living service for adults aged 18-65 with a diagnosed mental illness and/or primary mental health needs.
£ 23892.96 per annum (basic salary) plus £ 1940 per annum (geographical allowance)
£ 23892.96 per annum (basic salary) plus £ 1940 per annum (geographical allowance)
Key Responsibilities
• Support individuals to maintain good mental health and maximise recovery outcomes to maintain independent lives, through culturally appropriate person-led service provision.
• Support individuals to prevent tenancy breakdown and loss of accommodation and to be integrated members of their communities.
• Partnership working with relevant agencies, in particular mental health professionals.
• Provide an environment where all individuals within the nine (9) protected characteristics in the Equality Act 2010, feel safe, secure, and protected from avoidable harm.
• Promoting independence and enabling people to live as independently as possible.
Skills, Knowledge & Expertise
Essential:
• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience.
• Minimum of GCSE or Level II qualification in English, or equivalent.
• Basic competence in the use of email and word processing software.
• Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment.
• Able to work in partnership with services users and establish and maintain professional boundaries in working with service users.
• Able to establish and maintain a safe environment.
• Willing and able to undertake domestic tasks with, and for, service users as necessary.
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships.
• Open to - and willing to participate in - formal and informal job-related learning.
• Willing and able to collaborate with colleagues and other organisations.
• Able to use email and computerised systems for service user records and reports.
• Able to travel; have access to car/public transport.
• Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice.
Desirable:
• Lived experience of mental distress.
• NVQ Level II in Health and Social Care, or equivalent.
