- Location
- Irving, TX, US · Atlanta, GA, US
- Type
- Temporary
- Department
- IT
- Education
- Bachelor
- Closing date
- Today
- Source
- iCIMS
Description
Company Description
Overview
We are looking for a hands-on Workfront Platform Specialist who will serve as the technical product owner and domain expert for an enterprise Adobe Workfront environment. This individual will be responsible for ensuring the platform is correctly configured, governed, and continuously optimized to support large-scale marketing operations.
The ideal candidate combines extensive technical expertise in the Adobe Workfront platform and Workfront Fusion automation with the communication skills needed to guide vendor teams. They translate business requirements into platform specifications and encourage adoption of standard methodologies throughout a complex, multi-team organization.
This is not a passive oversight role. The right candidate is equally comfortable reviewing a Fusion automation scenario, challenging a vendor's technical approach, and presenting a platform roadmap to senior collaborators.
Responsibilities
Platform Ownership & Governance
- Serve as the technical product owner for an enterprise Adobe Workfront instance — owning platform health, configuration standards, and architectural integrity
- Conduct regular platform audits — identifying misconfigurations, technical debt, inconsistencies, and opportunities for optimization across workflows, templates, custom forms, and reporting structures
- Establish, document, and enforce platform governance standards — including naming conventions, metadata structures, project templates, request queues, workflow configurations, and access management policies
- Define and maintain Workfront guidelines documentation — building institutional knowledge and ensuring platform decisions are well-reasoned and repeatable
- Oversee defect tracking and issue resolution — triaging platform issues, coordinating with internal partners and external vendors, and driving timely resolution
Workfront Fusion & Automation
- Review, validate, and optimize existing Fusion automation scenarios — evaluating them against standard methodologies for scalability, error handling, performance, and maintainability
- Partner with development teams to design and implement new Fusion scenarios supporting workflow automation, cross-platform data movement, and campaign operational processes
- Document all Fusion scenario logic, dependencies, data mappings, and maintenance procedures — reducing vendor dependency and building sustainable in-house capability over time
- Evaluate and advise on integration architecture between Workfront/Fusion and adjacent platforms — finding opportunities to streamline data handoffs and reduce manual intervention
- Support the evolution of the automation capability from vendor-dependent to increasingly in-house managed
Vendor Oversight & Partner Collaboration
- Act as the technical oversight lead for vendor teams doing Workfront build and Fusion development work — reviewing work products, providing structured feedback, and raising quality concerns
- Serve as the primary technical liaison between business partners, vendor developers, and internal platform teams
- Partner closely with the business-side Workfront Product Owner — translating business requirements into technical platform specifications and ensuring alignment between business intent and platform execution
- Communicate proactively with senior collaborators — surfacing risks, raising blockers, and delivering structured status updates without being prompted
Workfront Planning & Platform Evolution
- Support the adoption and buildout of Adobe Workfront Planning — including campaign calendaring, cross-team marketing visibility, and intake workflow management
- Contribute to the long-term platform roadmap — anticipating platform evolution (including the likely convergence of Workfront Standard and Workfront Planning) and positioning the environment accordingly
- Drive user adoption and change management — working with team leads to improve platform engagement, enforce standards, and build capability across user communities
Qualifications
Education & Experience Required
- 4-year degree from an accredited university in Marketing, Computer Science, Information Systems, or a related field
- 5+ years of hands-on Adobe Workfront experience — deep expertise in platform configuration, workflow design, request queues, custom forms, reporting, and access/permission management
- 3+ years of hands-on Workfront Fusion experience — ability to read, validate, fix, and optimize Fusion automation scenarios; understanding of trigger types, module chains, error handling, and data transformation
- Demonstrated experience managing or overseeing vendor/development teams — reviewing technical deliverables, providing structured feedback, and holding external teams accountable to quality standards
- Strong understanding of marketing operations workflows — including campaign intake, project initiation, cross-functional approvals, and status tracking
- Experience working in an Agile/Scrum environment — comfortable with sprint planning, backlog grooming, and iterative delivery
- Exceptional written and verbal communication skills — ability to explain technical concepts to non-technical partners and translate business requirements into platform specifications
- Proven experience producing platform governance documentation — including technical specs, runbooks, and governance frameworks
Education & Experience Preferred
- Experience with Adobe Workfront Planning or demonstrated familiarity with its feature roadmap
- Working knowledge of complementary automation/integration platforms — Zapier, MuleSoft, Boomi, or similar iPaaS tools
- Familiarity with enterprise marketing technology stacks — experience working alongside platforms such as Adobe Campaign Classic, Adobe Journey Optimizer, Adobe Experience Platform, or comparable MarTech
- Understanding of relational databases and data modeling as applied to Workfront metadata, reporting, and system integrations
- Experience with Product Operating Model principles and product ownership frameworks
- Prior experience in a staff augmentation or embedded consulting model
Core Competencies
- Technical Platform Ownership — deep platform knowledge paired with a governance-first attitude
- Vendor Management — ability to direct, evaluate, and hold accountable external development teams
- Communication & Influence — can operate credibly with both developers and senior marketing leadership
- Self-Direction — manages own priorities in a complex, multi-vendor environment without close supervision
- Proactive Risk Management — surfaces issues early rather than waiting for problems to escalate
- Documentation Discipline — leaves every environment better documented than when they found it
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Additional Information
When You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 15 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
