Medical Receptionist

, Permanent

Position: Medical Receptionist

Company Overview:

Msuez Uk is a leading healthcare provider in Cape Town, South Africa, dedicated to providing high-quality medical services to our patients. We strive to create a welcoming and comfortable environment for our patients, and we are looking for a friendly and efficient Medical Receptionist to join our team.

Position Overview:

As a Medical Receptionist, you will be the first point of contact for our patients, both in person and over the phone. You will be responsible for greeting and registering patients, scheduling appointments, and maintaining patient records. You will also handle administrative tasks such as handling insurance information, processing payments, and managing the appointment schedule.

Key Responsibilities:

• Greet and welcome patients in a warm and professional manner
• Register patients by collecting and verifying personal and insurance information
• Schedule appointments and maintain the appointment schedule for multiple healthcare providers
• Answer phone calls and respond to inquiries from patients, healthcare providers, and other staff members
• Manage patient records, including updating information and ensuring accuracy
• Process insurance claims and verify coverage for patients
• Collect and process payments from patients
• Maintain a clean and organized reception area
• Assist with administrative tasks as needed, such as filing, faxing, and data entry

Qualifications:

• High school diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Proficient in using computer systems and electronic medical records
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and accuracy
• Knowledge of medical terminology and insurance processes is a plus
• Ability to maintain confidentiality and handle sensitive information with discretion

Contract Details:

This is a full-time, permanent position with a competitive salary and benefits package. The working hours are Monday to Friday, 9am to 5pm. Some flexibility may be required to accommodate patient appointments.

If you are a self-motivated and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity. Join our team at Msuez Uk and make a difference in the lives of our patients every day.