Specialist, Technology Risk Management

Job Description

Our Company's Information Technology division partners across the business to support patients and customers worldwide. We are a collaborative, innovative team that uses information and technology to drive efficiency, productivity, and business value in support of global medical innovation.

The Company’s Records and Information Management (RIM) Program is part of the IT Governance, Risk and Compliance organization. In collaboration with various stakeholders, the RIM team supports the enterprise by developing and maintaining policy, training, the records retention schedule, and the Liaison Network. The team also provides guidance and best practices for the effective management of records and information.

About the Role

Reporting to the Associate Director, Records and Information Management (RIM), the Specialist (R2) supports the enterprise-wide RIM Program through program coordination, records governance support, education, and stakeholder engagement. Collaborating with various team members across the globe, this role helps maintain the accuracy of the records retention schedule, responds to customer inquiries, and supports communication, training, and continuous improvement activities that advance compliance and information risk management objectives.

What You Will Do

• Coordinate program operations that support the planning, execution, and ongoing management of the RIM Program.

• Develop and maintain RIM communications, training materials, presentations, and awareness resources.

• Coordinate and participate in meetings, workshops, and program events, including scheduling, preparation, and follow-up.

• Partner with internal stakeholders to communicate program updates, reinforce RIM expectations, and support engagement across business functions.

• Maintain the accuracy and integrity of the records retention schedule and related information in applicable tools and systems.

• Respond to customer inquiries related to records retention requirements with timely, accurate guidance.

• Research and resolve records management questions from business stakeholders.

• Support Records Liaisons and other stakeholders by providing guidance on roles, processes, and available resources.

• Identify opportunities to improve processes, communications, and stakeholder experience.

Qualifications

Education

• Bachelor’s Degree with 0-3 years of experience OR a minimum of high school diploma with at least 4 years of relevant work experience

Experience

• 5+ years of experience in a regulated industry, legal environment, or similar setting preferred.

• Experience with records retention schedules or related information governance processes preferred.

• Experience in records and information management or information governance.

• Experience supporting retention schedule maintenance, stakeholder engagement, information governance or related activities.

• Experience developing and publishing professional communications materials to broad audiences.

• Experience supporting training, awareness, or stakeholder communications.

What You Will Bring

• Working knowledge of at least one pharmaceutical business function in human or animal health, such as research, manufacturing, or marketing and sales.

• Strong collaboration and stakeholder engagement skills.

• Customer-focused mindset and service orientation.

• Strong planning, prioritization, and follow-through.

• Excellent attention to detail and accuracy.

• Sound judgment and ability to work with moderate independence.

• Strong analytical, organizational, and problem-solving skills.

• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, Viva Engage, and SharePoint.

• Experience with JIRA, Confluence, and Apptio TargetProcess

• Strong written and verbal communication skills.

#MSJR

Required Skills:

Data Management, Information Management, Information Security, Information Systems Management, IT Governance, IT Risk Assessments, IT Risk Governance, IT Risk Response and Reporting, Knowledge of regulations and frameworks, Meeting Planning, Oral Communications, Organizational Communications, Prioritization, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Teamwork, Technical Advice, Technology Risk

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$87,300.00 - $137,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

07/23/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.