Service Technician

Service Technician

As a Service Technician, you play a crucial role in ensuring the comfort of our residents. You lead a dedicated team that is committed to maintaining the safety and cleanliness of our building. Your responsibilities encompass a wide range of tasks, from addressing resident requests to tackling plumbing and electrical issues with expertise. You are not only a manager but also a hands-on problem solver and a leader in maintaining our landscaping standards.

We encourage you to apply if you are ready to elevate your career and become part of a rapidly growing yet family-oriented company. Join us in creating a positive impact within our communities and be a key player in the success of our dynamic organization.

Dream Live Prosper Communities. 

Our properties feature spacious floor plans, and various community amenities, providing residents the means to live their best lives. Join us in creating a WOW experience for residents as an integral part of the Dream Live Prosper Communities Team. Here's to the good life.

About this opportunity: 

• Location: Bellemont Victoria II 12254 La Margie Avenue, Baton Rouge, LA 70815
• Compensation: Starting at  $21.00 hourly with bonus potential, depending on experience 
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours that may include weekends. 

What We are Looking for in a Service Technician:

• Experience in plumbing repair
• Ability to turn apartments in 5 days
• Experience in electric repairs
• Appliance repair skills
• Proficiency in plaster/drywall repair
• Strong painting skills
• Experience in lock replacement
• Familiarity with apartment unit turnovers in old and new buildings
• Valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation
• Possession of own basic tools
• Excellent problem-solving and decision-making abilities
• Familiarity with budgeting and cost control principles
• Practical communication skills for interactions with team members, vendors, and residents
• Relevant certifications and licenses in HVAC systems
• Familiarity with property management operations is a plus

What you will do as a Service Technician:

• Provide exceptional service to residents, exceeding expectations.
• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move-in within 5 days, including repairs and replacements.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on-call.
• Implement cost-saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage maintenance team's hours, focus, and on-call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well-stocked maintenance shop without unnecessary spending.
• Streamline purchasing processes for cost-effective acquisitions.
• Perform technician and groundskeeper duties as needed.
• Efficiently schedule vacancies for 5-day turns.
• Assign service requests for a 24-hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for eleven consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, parental leave, adoption services reimbursement/learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [email protected]. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.