- Salary
- $80k – $134k
- Location
- Sentara Health Plans Virginia Beach II, United States of America
- Workplace
- Remote
- Type
- Full-time
- Education
- Bachelor
- Source
- Workday
Description
City/State
Virginia Beach, VAWork Shift
First (Days)Overview:
The Senior IT Analyst is responsible for the day-to-day support, maintenance, and optimization of software applications used within the organization. This role involves application builds, upgrades, workflow enhancements, and in-depth analysis of business and clinical needs to recommend innovative solutions that improve performance and reduce costs.
The Senior IT Analyst collaborates closely with end-users, technical teams, and cross-functional departments to evaluate software releases and new products, perform thorough system testing, and coordinate application rollouts. This role also includes troubleshooting application issues, managing service requests, and serving as a key point of contact for communication regarding software updates, issues, and enhancements.
Operating with minimal supervision, the Senior IT Analyst is expected to apply advanced knowledge, mentor junior team members, and lead smaller-scale projects or components of larger initiatives.
Education
Bachelor’s Degree 5+ years of relevant experience
Experience in lieu of Bachelor's degree - 7+ years of relevant experience without a degree
Certification/Licensure
No specific certification or licensure requirements
Experience
- 5+ years of relevant IT application support experience with a Bachelor’s degree; 7+ years without a degree
- Strong experience with QNXT, strongly preferred
- Experience with CSC enhancements, configuration, and support activities
- Experience managing and resolving application support tickets in a production environment
- Strong skills in evaluating software upgrades, patches, and new solutions
- Demonstrated ability to lead small projects or workstreams independently
- Proven ability to assess and improve business/clinical workflows through application solutions
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
