Ukrainian Speaking Content Reviewer (on-site)

This role is strictly on-site in Lisbon, Portugal. Candidates must already live within Portugal to be eligible.

The Role

Are you ready to launch an international career path in one of Europe's sunniest capital cities? We are currently seeking motivated, Ukrainian-speaking individuals to join our diverse, multicultural operations center in Lisbon.

In this position, you will play a crucial role in safeguarding the community of a major global social media network. Working alongside a dedicated team, your goal will be to maintain a secure, civil, and welcoming online environment for millions of daily active users.

Contract Terms & Scheduling

• Base Salary: €1,237 gross monthly (paid out over a standard 12-month schedule).
• Weekly Hours: A standard 40-hour work week (5 days per week).
• Shift Patterns: Rotational shift schedules running between 07:00 and 00:00 (Midnight), Monday through Sunday.

Primary Responsibilities

As a Content Analyst, your core mission is to monitor platform safety and enforce user policies through the following duties:

• Media Verification: Review and evaluate user-generated material—including profiles, text, imagery, and video formats—to guarantee full adherence to corporate guidelines.
• Risk Prevention: Identify, flag, and remove inappropriate, fraudulent, or harmful content to protect the digital community from negative impacts.
• Incident Resolution: Investigate and resolve escalated user reports concerning account security, platform exploitation, and policy violations with high attention to detail.
• KPI Alignment: Maintain an objective, empathetic approach while consistently meeting target metrics for processing volume, turnaround time, and accuracy.

Candidate Profile

Mandatory Qualifications

• Linguistic Fluency: Native or near-native mastery of Ukrainian, paired with a reliable command of English (minimum B2 level) to successfully navigate corporate onboarding and internal communications.
• Right to Work: Applicants must hold current EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or official Refugee Status documentation.
• Mental Adaptability: Comfortable reviewing potentially sensitive online media and capable of thriving in a fast-paced environment with changing shift assignments.

Preferred Attributes

• Prior experience in content moderation, digital safety, or customer support is advantageous but not mandatory. We provide complete, professional training to ensure your success.

Domestic Relocation Assistance (Within Portugal)

To help employees moving to the capital from other regions of Portugal, we provide a comprehensive support package:

• Transit Reimbursement: Financial coverage for your initial travel expenses to Lisbon.
• Corporate Housing: A private bedroom inside a modern, shared company apartment beginning on your first day.
• Bureaucratic Aid: Individual administrative assistance to update your local tax identity (NIF), social security profile, and local address registration.

Company Culture & Benefits

• Career Progression: We heavily prioritize internal promotion, regularly helping frontline analysts transition into advanced roles such as Quality Auditors, Trainers, or Team Leaders.
• Wellness & Healthcare: Full private medical insurance, dedicated mental health support resources, and corporate wellness programs.
• Dynamic Workspace: Work from a cutting-edge, tech-forward corporate facility alongside an international team representing over 50 different countries.
• Lifestyle Perks: Free Portuguese language courses, company sports leagues, surfing outings, and regular employee social events.
• Job Security: A stable monthly income backed by the professional prestige of representing a globally recognized leader in social media.