Resident Director

JOB SUMMARY

Salary Range: $50,000 - $70,000

 

When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.

 

About Christian Health:We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.

 

Why Join Our Team: Join an award-winning workplace. Named one of NJBIZ’s 2026 Best Places to Work in New Jersey, Christian Health offers a supportive, mission-driven environment where you can grow your career and make a meaningful difference. Across our twelve campuses, eleven communities, six service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!

 

We have an exciting opportunity for a Resident Director to join The Liberty in Pompton Lakes, NJ. The Liberty features 64 affordable one-bedroom apartments designed for seniors and veterans.  The Resident Director is responsible for the overall leadership and day-to-day management of The Liberty, ensuring efficient operations, regulatory compliance, and a safe, welcoming community for residents. This role oversees program operations, staff, property administration, rent collection, and resident relations while promoting high quality housing, resident independence, and exceptional customer service. The Resident Director works collaboratively with residents, staff, contractors, and community partners to maintain compliance with HUD and other applicable regulations and to support the successful operation of the community. Strong communication skills are required. Proficient in Microsoft 365 applications, including Outlook, and Teams to support daily communication, documentation, scheduling, and team collaboration. Demonstrates compliance with the CH ASPIRE Standards of Performance.

 

Competencies:

• Provides leadership and oversight for the overall operation of the community, ensuring effective daily operations and compliance with organizational policies, HUD, Section 8, and other applicable regulatory requirements. 
• Directs all aspects of community operations including administration, occupancy, resident services, maintenance coordination, safety, housekeeping, and contracted services. 
• Develops, implements, and maintains community procedures, guidelines, and operational practices to ensure consistent service delivery and compliance. 
• Supports preparation and organization of documentation required for regulatory inspections and actively participates in the inspection process. 
• Oversees occupancy activities including leasing, waitlist management, tenant file compliance, certifications, and maintaining program eligibility requirements. 
• Oversees and ensures completion of annual recertification procedures for residents in compliance with HUD, Section 8, and applicable program guidelines, including documentation collection, review, approvals, and lease updates. 
• Ensures timely rent collection, monitors delinquent accounts, and follows established procedures to address outstanding balances. 
• Provides supervision, direction, and support to community staff, promoting accountability, teamwork, and effective performance. 
• Conducts regular staff meetings, provides coaching and feedback, and identifies training needs to support staff development. 
• Works collaboratively with maintenance staff to ensure timely completion of work orders, preventative maintenance activities, unit readiness, and building safety standards. 
• Maintains a safe, welcoming, and resident-focused community by addressing resident concerns, resolving conflicts, and promoting resident independence and quality of life. 
• Develops and maintains relationships with community agencies, service providers, and other resources to support resident needs. 
• Assists in the preparation of the annual operating budget, reviews financial reports, and makes recommendations to support financial goals.
• Reviews operational reports and identifies opportunities to improve efficiency, resident satisfaction, compliance, and overall community performance.
• Provides oral and written reports, recommendations, and updates to leadership regarding community operations, challenges, and accomplishments. 
• Participates in organizational meetings, department meetings, and special projects as assigned. 
• Assists with the successful transition and opening of the community, including staffing, resident move-in coordination, operational setup, policy implementation, and establishment of community standards. 
• Establishes positive relationships with residents, staff, vendors, and community partners during the initial lease-up and stabilization period. 

 

Schedule: Full Time, 8am-4pm Monday - Friday.

 

Education: Bachelor's degree from an accredited college or university.

 

Christian Health offers a wide variety of benefits to full-time employees that includes:

• Discounted health insurance
• Dental Program
• Paid Vacation, Personal days, Holidays and New Jersey Sick leave
• 401k plan for all employees who are 21 years old or older
• Group Life Insurance & Voluntary Life Insurance
• Tuition Reimbursement
• Flexible Benefit plan
• Employee Assistance Program
• Direct Deposit
• Credit Union
• Child Day Care Center on campus
• Gift shop on campus
• Free onsite parking on campus
• Free meals for all employees
• Pay differentials
• Exclusive employee discounts and special offers
• Access to earned wages prior to payday

QUALIFICATIONS/REQUIREMENTS

Demonstrates compliance with the CH ASPIRE Standards of Performance.

 

Qualifications:

• General office/administrative experience/Housing Experience.
• Strong interpersonal and communication skills.
• Leadership skills are necessary for directing staff and overseeing projects.
• Demonstrate research and proofreading skills to ensure all materials are high-quality and accurate.
• Must demonstrate the ability to work well with residents as well as the professional and maintenance staff.
• Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult residence and their families.

 

If you are interested in this great opportunity, please apply today on our website listed below.

https://christianhealthnj.org/careers

Min

USD $50,000.00/Yr.

Max

USD $70,000.00/Yr.