Manager Talent Acquisition

Job Description:

Talent Acquisition Manager

Manila, Philippines

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at dxc.com.

About the Team / Offering – People & Culture

People & Culture at DXC is how we invest in our most important asset — our people. We shape the entire employee experience, from how someone joins us to how they grow, perform and thrive across their career at DXC. It's how we build a workforce that's ready for today and prepared for what's next.

About the Role

The Talent Acquisition Manager will lead TA shared services operations supporting the APJMEA region, based in Manila. This role is critical to ensuring recruitment delivery is efficient, compliant, and aligned with regional business needs, overseeing the full recruitment lifecycle from requisition management through onboarding support.

As the leader of the Philippines-based TA team, this individual will drive day-to-day operations, performance management, and professional development while ensuring the team consistently meets service level agreements and key performance indicators. The role requires close partnership with regional TA leads, recruiters, and HR business partners to align shared services support with evolving hiring needs across Asia Pacific, Japan, Middle East, and Africa.

Beyond operational management, this role drives continuous improvement initiatives to enhance efficiency, reduce cycle times, and elevate the candidate and hiring manager experience. The Talent Acquisition Manager will also serve as the primary escalation point for shared-services issues, manage recruitment technology platforms, and ensure compliance with local labor laws and data privacy regulations.

Essential Job Functions

• Lead and manage the Philippines-based TA team, including day-to-day operations, performance management, coaching, and professional development.
• Oversee end-to-end talent acquisition shared services operations supporting the APJMEA region, including job requisition management, candidate coordination, interview scheduling, offer processing, and onboarding support.
• Ensure consistent delivery against agreed service level agreements (SLAs) and key performance indicators (KPIs) for recruitment operations.
• Drive continuous process improvement initiatives to enhance operational efficiency, reduce cycle times, and improve the candidate and hiring manager experience.
• Partner closely with regional TA leads, recruiters, and HR business partners across APJMEA to understand hiring needs and align shared services support.
• Manage and optimize the use of the Applicant Tracking System (Workday Recruiting) and other recruitment technologies to ensure data integrity and process compliance.
• Produce regular operational reports and analytics on team performance, pipeline metrics, and service delivery for regional TA leadership.
• Ensure compliance with local Philippine labor laws, DXC global policies, and data privacy regulations (including the Philippine Data Privacy Act).
• Support the implementation and adoption of new TA tools, processes, and initiatives across the APJMEA region.
• Act as the primary escalation point for TASH-related issues and work cross-functionally to resolve operational challenges.

Basic Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 10-15 years of experience in talent acquisition, recruitment operations, or HR shared services, with at least 5 years in a people management role.
• Proven experience managing a shared services or centralized recruitment support team.
• Strong working knowledge of Applicant Tracking Systems (Workday Recruiting preferred) and recruitment technologies.
• Excellent stakeholder management and communication skills, with the ability to collaborate across geographies and cultures within the APJMEA region.
• Strong analytical and reporting skills; comfortable working with recruitment metrics and operational dashboards.
• Demonstrated ability to drive process improvements and operational excellence in a fast-paced, high-volume environment.
• Fluent in English (spoken and written).

Other Qualifications

• Experience working in a Global Business Services (GBS) or shared services center environment.
• Knowledge of recruitment practices and labor markets across the APJMEA region (Asia Pacific, Japan, Middle East, and Africa).
• Experience with recruitment analytics, reporting tools, and data visualization (e.g., Power BI, Excel dashboards).
• Process improvement certifications (e.g., Lean, Six Sigma) are a plus.
• Familiarity with GES (Global Employment Solutions) processes and cross-border hiring coordination.

Why DXC? / Life at DXC

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion, belonging, and corporate citizenship. As a people-first organization, we offer competitive benefits, continuous learning opportunities through DXC Learning, recognition programs, referral rewards, flexible leave options, volunteer days, and well-being support for employees and their families. At DXC Technology, we are dedicated to providing a fair, engaging, and transparent hiring experience. As an Equal Opportunity Employer, we celebrate diversity and encourage individuals to bring their whole selves to work. Our work model emphasizes in-person collaboration with flexibility to support wellbeing, productivity, and individual needs, creating an environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.