Facilities Coordinator

Description

Castillo de Amorosa

Job Title: Facilities Coordinator
Department: FACILITIES CARE DEPARTMENT
Reports To: VP Estate Management
Salary Range: $19 - $24 | Non-Exempt
Location: Castello di Amorosa, Calistoga, CA
Position Summary The Facilities Coordinator supports hospitality, retail, events, and grounds operations, including stocking, cleaning, event setup, and guest services. Responsibilities may also include safely herding goats, operating company vehicles or forklifts, and assisting in warehouse tasks. The role requires adherence to safety procedures and company policies to ensure a safe and welcoming environment for staff, guests, and animals.Essential Duties and Responsibilities

• Stock wines at bars, on the floor, and in designated stocking areas.
• Bus and wash glasses, carafes, plates, and utensils for bars and events.
• Assist Hospitality team with event setup and breakdown.
• Pack wine for on-site customers.
• Remove empty bottles and cardboard daily.
• Inspect and maintain grounds, pathways, and parking lots each morning.
• Remove garbage from cans and dispose of in dumpsters.
• Verify guest credentials, reservations, or access permissions and maintain a secure environment by monitoring entries and recording visitor information when necessary.
• Serve as a parking attendant, directing customers during busy periods, weekends, holidays, special events, and other times as assigned.
• Direct customers to available parking spaces and designated parking areas. 
• Assist customers in safely parking their vehicles by providing clear directions and guidance
• Help maintain safe, organized, and efficient parking operations to support the guest experience.

• Set up and tear down tables, chairs, decorations, and other event equipment.
• Support janitorial duties including sweeping, vacuuming, and cleaning bars and restrooms.
• Assist in retail or wine warehouse operations.
• Responsible for safely herding and managing goats in assigned areas. 
• May operate company vehicles to pick up and deliveries-valid DL required.
• May operate forklift-certification and valid DL required.

Knowledge, Skills, and Abilities (KSAs)

• Familiarity with inventory management and stock organization.
• Basic knowledge of janitorial and cleaning practices.
• Knowledge of event setup and teardown procedures.
• Awareness of safety protocols, including proper lifting techniques and use of PPE.
• Knowledge of forklift and vehicle operation procedures (if certified).
• Basic understanding of customer service expectations in a winery or retail environment.
• Familiarity with company policies regarding alcohol handling and compliance regulations.
• Strong work ethic, reliability, and ability to work independently or as part of a team.
• Ability to manage and prioritize daily chores and projects.
• Excellent attention to safety and awareness of guest and employee populations.
• Must be 18 years of age or older.
• High school diploma or equivalent preferred.
• Prior winery experience preferred.

Physical Requirements

• Regularly required to stand, stoop, bend, reach, lift, carry, kneel, and repetitive motion from stocking shelves or assembling orders.
• Frequently lifts and/or moves up to 50 pounds; occasionally lifts to 75 pounds.
• Works indoors/outdoors in varying weather conditions, including sun, rain, heat, and cold.
• Occasionally exposed to moving mechanical parts, equipment, fumes, or airborne particles.
• Noise levels are typically moderate to loud.
• May require long hours during peak summer months; slower winter months may have reduced hours (typically mid-November through February).

Reasonable accommodation may provide individuals w/disabilities to perform essential functions.Work Environment

• Interaction with guests, employees, and other personnel.
• Work involves participation in event setup/cleanup, maintenance projects, and heavy physical labor. 
• Fast-paced, particularly during shipping/receiving periods- seasonal, and high visitor days.
• Requires standing for extended periods, repetitive motion (lifting and stocking), and sense of urgency.

Employment and Compliance Statements

• At-Will Employment: Employment with Castello di Amorosa is at-will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified by a written agreement.
• EEO Statement: Castello di Amorosa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on business needs, job requirements, and individual qualifications
• FLSA Statement: This position is non-exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with federal and state laws.
• Background Check | Pre-Employment Screening: Employment may be contingent upon successful completion of background checks or drug screenings, where permitted by law.

Acknowledgment: I have read and understand the duties and requirements of this position. I certify that I can perform the essential functions of this position with or without reasonable accommodation.

Employee Name: _______________________________ Signature: ___________________________ Date:_________