Security Officer – Security Operations Center (SOC) Base Operator – M&T Bank Stadium
Maryland Stadium Authority
·Today
- Salary
- $19+/hr
- Location
- Baltimore, Maryland, US
- Workplace
- Onsite
- Type
- Contract
- Department
- Operations
- Education
- High School
- Source
- BetterTeam
Description
NATURE OF WORK
This is a contractual security officer position that will be assigned to the M&T Bank Stadium Security Operations Center (SOC) located at the Camden Yards Sports Complex. The SOC operates 24 hours, 7 days a week to ensure the safety and security of the facility and its visitors. Candidates must be available to work evenings, nights, weekends and holidays.
EXAMPLES OF WORK:
(The duties listed below are intended as illustrations of various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Monitor and operate surveillance systems, including security cameras, alarms, access control and building life safety systems, to detect and respond to emergencies, hazards, threats or security breaches in real-time.
- Maintain situational awareness by monitoring multiple communication channels, such as radios, phones, and computer systems, to coordinate responses to security incidents and emergencies.
- Enforce compliance with security policies and procedures related to building access and delivery procedures, including access control measures, identification checks, and visitor and vehicle screening protocols.
- Monitor contractor security patrols and conduct regular checks to ensure security protocols are being followed.
- Respond promptly to alarms, disturbances, or other incidents by assessing the situation, determining the appropriate level of response, and coordinating with onsite security personnel or external authorities, as needed.
- Keep accurate records of all security-related activities, including incident reports, shift logs, and equipment maintenance logs, to ensure compliance with security department policies.
- Conduct thorough investigations into security incidents or breaches, including gathering evidence, interviewing witnesses, and collaborating with law enforcement agencies if necessary, to identify perpetrators and prevent future occurrences.
- Provide support and assistance to employees, visitors, and contractors entering or exiting the facility, including verifying credentials, issuing access badges, assigning facility keys and access, and enforcing security procedures.
- Participate in training exercises and drills to practice emergency response procedures, improve teamwork and communication skills, and ensure readiness to handle crisis situations effectively.
- Collaborate with other security personnel, facility management, and external stakeholders to develop and implement security strategies, risk assessments, and contingency plans to mitigate potential threats and enhance overall security posture.
- Performs other duties and functions appropriate to the position as assigned and required by the security management team.
KNOWLEDGE, SKILLS AND ABILITIES:
(The following generally describes the knowledge, skills, and abilities that are required to enter the job or to be learned within a short period of time in order to successfully perform the assigned tasks).
- Basic knowledge of general security practices and response procedures.
- Basic knowledge of building and life safety system alarm systems.
- Proficiency in using security-related tools and equipment, including two-way radios, office equipment, computer hardware and software, and video management software.
- Possess situational awareness skills.
- Have high ethical standards and high level of interpersonal skills to handle sensitive and confidential situations.
- Customer service skills.
- Ability to meet performance standards including attendance and punctuality.
- Ability to conform to shifting priorities, demands, and timelines.
- Ability to work both independently and in a team-oriented environment.
- Ability to learn, read and write.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to express self clearly and concisely, orally and in writing.
Key Competencies: critical thinking and problem solving skills, adaptability, communication skills and teamwork.
GENERAL REQUIREMENTS:
(Any combination of education and experience that would likely provide the knowledge, skills, and abilities is qualifying.)
- Specific educational and experience requirements are set by this agency based on the essential job functions assigned to the position.
- Any combination of education and experience that would likely provide the knowledge, skills, abilities, and key competencies necessary to successfully secure the complex is qualifying.
- Must successfully pass background screening, including criminal record checks (local, state and federal).
- Possess a valid driver’s license.
MINIMUM QUALIFICATIONS:
- Education: High School diploma or GED certification.
- Experience: Three years of physical security experience (private security, military, law enforcement, or corrections) acquired within the last five years.
REQUIRED JOB SKILLS ASSESSMENTS:
In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
(The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions).
Environment:
- Work may be performed in a standard office.
- The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc.
- Employee may be required to work overtime hours including evenings and weekends.
Physical:
- Primary functions require sufficient physical ability and mobility to work in an office setting; to walk, stand, or sit for prolonged periods of time; to lift up to 15lbs, to operate office equipment requiring repetitive hand movement and fine coordination including the use of computer keyboards; to operate a vehicle to travel to various locations; to operate and use specialized equipment; and to verbally communicate to exchange information.
- Work may also involve climbing ladders.
LICENSES, REGISTRATIONS AND CERTIFICATIONS:
- Employees in this classification may be assigned duties which require the operation of a motor vehicle.
- Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
HOW TO APPLY:
Interested candidates must submit an MSA employment application electronically, via mail or e-mail.
Option 1 (Preferred) - Visit MSA’s website, www.mdstad.com, Apply For a Job and use the link at the bottom of the page to complete an electronic application.
Option 2 - Electronically send application and any other necessary materials to [email protected] with the Announcement Number SOBOCtrl-102026 in the subject line.
Option 3 - Mail an MSA application to the following address:
Human Resources
Maryland Stadium Authority
Attention: Announcement Number SOBOCtrl-102026
333 W. Camden Street, Suite 500
Baltimore, Maryland 21201
Skills
SOCComplianceCustomer Service