- Location
- Porto
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
Customer Service Representative – French & English
Location: Porto, Portugal | Work Model: On-site, Start date: 12/11/1026
I am seeking a French and English-speaking Customer Service Representative to provide high-quality customer support and ensure customer satisfaction. Responsibilities include handling inquiries, resolving customer issues, assisting multiple markets, and providing support related to healthcare or technical products and services.
Requirements:
- Fluent French and advanced English (C1 level).
- Excellent communication, active listening, and problem-solving skills.
- Strong organizational skills and attention to detail.
- Ability to manage customer complaints, handle sensitive situations, and work under pressure.
- Ability to learn and retain large amounts of information.
- Experience in healthcare, technical support, diabetes, or medical devices is an advantage.
- Rotating shifts Monday to Sunday, covering 24/7 operations, with two rotating days off.
- Occasional night shifts between 22:00 and 07:00.
Note: Relocation support is not offered for this language market.
EU Passport OR Valid Portuguese work documents
Skills
Customer Service