- Location
- Bengaluru, Karnataka, India · published
- Type
- Full-time
- Department
- Engineering
- Seniority
- Lead
- Source
- Workable
Description
Quick Highlights
- Role: As a Lead Backend Engineer at Richpanel, you will drive the performance and scalability of our backend systems, ensuring low latency and high throughput. You'll identify and refactor inefficient code, optimize database performance, and establish a robust observability stack.
- Product: We're transforming customer support with AI employees — enabling businesses to manage customer service with just one person instead of 100+.
- Reports to: Head of Engineering
- Stage: Team of 30 people. Multi-million ARR business with 100% year-over-year growth. Backed by Sequoia Capital and already profitable.
- Compensation:
- INR 30-50L per annum
- Equity: 0.1-0.5% with additional milestone-based grants
- Why now: We're at an inflection point — with proven product-market fit, strong growth, and an ambitious, exciting roadmap. We're seeking someone who loves building products and is passionate about shipping features users love.
Benefits
Impactful Work: Be part of a small but powerful engineering team with immense ownership.Cutting-Edge Tech: Work with the latest technology, and contribute to improving performance at scale.AI-Driven Efficiency: Use powerful tools like Cursor, Copilot, and AI automation to enhance your productivity and ship faster.Fast Growth: Richpanel is rapidly scaling, and your contributions will directly impact thousands of businesses.Strong Engineering Culture: You'll collaborate with experienced engineers who value craftsmanship, code quality, and learning.Opportunity for Impact: If you want to make a significant impact at a high-stakes startup and have a front-row seat to rapid growth, this is the place for you.Autonomy: You are your own boss and will be given a ton of autonomy and freedom to execute.Fun & motivated co-workers: One of the best things about working at Richpanel is the team. We hire driven, down-to-earth, and kind people. You'll make some of your best friends here, and they'll encourage you to be your best self.Wealth creation: We are already generating a few millions in ARR, are profitable, and have turned down a Series A offer. Our mission is to create opportunities for our team members to build long-term wealth by awarding them ESOPs at fair valuations with significant upside potential.Don’t take our word for how awesome we are. You should check:Working at RichpanelHow he hit $2m ARR in 24 months for e-commerce support SaaaS, Raised at $20m valuationThe Evolution of Customer Support CRMs | Amit RG | CEO @RichpanelRichpanel Office (Koramangala, Bangalore)Customer obsession: Always do what's right for the customer.Curiosity: We value individuals who are passionate about their field and eager to learn and grow.Drive: We value people who are self-motivated and push through challenges to achieve results.Ethics: We value people who consistently do the right thing, even when it's difficult.0.1% to 0.5% equity grant (4-year vest, 1-year cliff)Comprehensive health insurance